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Circulation Forum Minutes November 2013

Kay Bauman (LO) stated that the first update on the purchase of a new Integrated Library System was posted on the intranet in June 2012 and that it has been and will continue to be a long and complicated process through the final implementation. As of this meeting, the recommended ILS has not been chosen but is expected to be finalized in the next few days. References from libraries using the different systems are currently being checked and each vendor is undergoing a vetting process. The ILS Task Force recommendation will be taken to the Finance Committee on Monday, November 11 and then to the Commission on November 21. The next step will be negotiations with the chosen vendor.

Circulation Forum Minutes May 2013

Introductions and an icebreaker. Melody Kellogg recommended The Civility Solution, a customer service based book.

Kudos to Cheryl Mann for 40 years of service with MLS!

VCirc Messages

The V-Circ Message Tab (when originally discussed at Circ Forum was called Drop Down Box and Managers Comment Box and then referred to as Flags) was launched on August 20, 2012. 

Tech Support Meeting Minutes for July 24, 2012

Kay Bauman discussed the original purpose of the Tech Support committee as a way to address staff and customer suggestions on our integrated library system (ILS). The committee was comprised to gain different perspectives of users at all levels. With upcoming changes to our technology philosophy and the process of moving to a new ILS, the committee will evolve. One impact is that no more modifications to the ILS System will be made since we will be moving to a different one.

As the ILS Task Force researches other integrated library system vendors, the Tech Support committee members will play some part in testing new ILS software and systems and provide perspectives on their use. There is no timeframe of involvement at this time.

Tech Support Meeting Minutes for January 24, 2012

Update on Action Items:

Kim, Kellie, and Jimmy have not met yet of the MLS Events ad-hoc committee.
The Circulation Forum Met on November 2nd and discussed the need for offering temporary cards during the summer. ” The group agreed that it would be best to continue to work with our existing policies to accommodate such students”.
The staff catalog now sets the location for reserves based on the computer being used.
IT is still working on adding the .ogg extension to customer computers.
The wording “pickup by” has been removed from the customer account area of CyberMARS
A “Need Assistance” area has been added to the new Intranet for staff use and the wording has been changed for the IT help line on the Who’s Who page.

Manager of Library Operations Meeting Minutes for November 2011

Deposit paperwork & Express Checkout Procedure – Denise Ryan & Laurie Mack-Clark, BO

Denise distributed to the managers the Express Checkout Procedures, Petty Cash Funds Management form and examples of daily deposit receipts. She briefly explained forms used when completing daily deposit paperwork. The Express Checkout instructions explains procedures for refilling coin tubes; balancing change funds; preparing daily cash deposits and purchasing coins for change funds. The Petty Cash Funds Management form may be obtained through the business office and used to request changes to cash drawer amounts and other petty cash fund uses or transfers. This form must be completed by the manager and forward to the business office.

Denise also distributed examples of daily deposit receipts which are summaries of actual collections coming in and monies remaining in the cash drawer on that day, Internet/copy machine receipts, Express Checkout daily deposit amount and a cash tube printout showing how much change is in the Express machine. She asked the managers to forward to her the print out slips from the money machines each day.

Circulation Forum Minutes for November 2011

ulie Ballou called the meeting to order at 1:30pm. The minutes were prepared by Emmy Verdin-Crowe.

Meaningful Stories
Kay Bauman and Diane Sarantakos asked clerks to submit meaningful stories from customers about how the library has impacted their lives. The stories are to be used for library advocacy, fund raising, & marketing. Also, these stories are to be used in support of our library motto “Inviting, innovative link to the world.” Email or call Diane with stories.
Policy Updates
Kay Bauman reviewed the recent policy which states that staff is not allowed to conduct transactions on their own library accounts. Transactions such as waiving of fines and checking items in or out are to be done by another staff member at a computer that is normally used for customer circulation transactions.

Circulation Forum Minutes for May 2011

I.Anne Fischer (IT) demonstrated the new program for the Offsite V-Circ for remote library cards.
a.Clerks must make sure to submit any money received such as a $40 annual card fee or lost card fees to be included with the same day’s deposit.
b.There will be a check out procedure for the laptop.
c.SO and NW libraries will have the new “Touch-down Stations”. Anne informed the Circ Forum that eventually all the libraries will have these. It will be included in next year’s budget.
d.Reminder that all computers are being converted/updated to Windows 7

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