Access Services Meeting Archive

Access Services Minutes - October 15, 2024

Welcome: Tricia called the meeting to order.

Reminder (Galen Boydstun, CSD): When we receive items on the pest card, it should be processed at the returned branch. Do not send it on to the branch with the hold slip. Ensure staff place withdrawn material in the Friends bin, not the ergo trolley with other material.

Learn:

Access Services Minutes - August 20, 2024

Welcome: Tricia called the meeting to order. 

Learn:  Attendees visited four departments at the Downtown Library to learn about their operations: Collection Development, Special Collections, Marketing and Communications, and Information Technology.   

Access Services Minutes - June 18, 2024

Welcome: Tricia called the meeting to order.

Summer Reading Check In (Emily Williams and Kristin Williamson, OES) 15,000 people signed up, on the way to 20-22k, already have 28% of the points required for Read It Forward, Kristin and Emily have been going around to all the libraries to help. 268 teen volunteers this year. This year’s Read it Forward organization is the Latino Development Agency. Read the Engagement Cabinet minutes to learn more. Kristin extended thanks to everyone for their hard work

Access Services Minutes - April 16, 2024

Welcome: Tricia called the meeting to order.

Learn: Service Center Department Tour: Divided up into groups rotating between six departments:

Access Services Minutes - February 20, 2024

Welcome: Tricia called the meeting to order.

Access Services Minutes - October 17, 2023

Welcome: Tricia called the meeting to order.

Learn: CARL.Connect Training (Tricia Andrews): Tricia provided an overview of the CARL.Connect Test environment and recommended practicing functionality in CARL.Connect Test. The last data refresh was October 25, 2022, so newer employees will not have a login. However, Tricia can provide generic logins for them upon request. Highlights from the training included the use of item grid, holds expired, and account management.

Access Services Minutes - August 15, 2023

Welcome: Tricia called the meeting to order. The group went around sharing their name, branch, title, and the best Guest Experience they have seen/given/received since the June AM Meeting.

Access Services Minutes - June 20, 2023

Learn: Collection Services and Development (Mira Green, Janeal Walker, Kirsten Bryson, Devin Mcghee, Galen Boydstun, CSD): The managers of CSD provided an overview of the collection development process based on questions submitted by the Access Manager group.

Access Services Minutes - April 18, 2023

Welcome (Tricia): Tricia called the meeting to order.

Summer Reading (Emily Williams, OES): Emily provided an overview of the information in the Summer Reading training. She reminded managers that they are the subject matter experts for Summer Reading, and they should be checking in with staff and volunteers to ensure they are comfortable with Beanstack and assisting guests.

Access Services Minutes - February 21, 2023

Welcome: Tricia welcomed Kenda as the new AMI at BI. All staff shared a time they were able to say “Yes” to a staff member or guest in the last few weeks. Some of the examples given included -- helping guests on computers, changing staff schedules, waiving fines for guests, offering many ways to get a library account, and accommodating guests in our Meeting Room spaces for one-off situations.

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