Access Services Meeting Archive

Access Services Minutes - November 19, 2019

Meeting Date/Time: Tuesday, November 19, 2019 – 1pm

Meeting Location:  Southern Oaks Library

Access Services Minutes - October 22, 2019

Agenda topics: 

FYI:

  • Reviewed September AM Meeting (Tricia)
    • Playaway Battery Covers
    • Dynamic Holds
    • Missing/Trace Items
    • Delivery Schedule Changes
    • iPad updates and Carl Connect
    • When to Run Lost Report
    • Renewals in Catalog

Discussion:

Access Services Minutes - September 17, 2019

FYI (Risa)

1,000 Books Before Kindergarten – Kristen (EPS)

Update on bounced emails:

  • Sometimes customer texts are bounced if service has been hindered due to lack of payment, etc.
  • Bounced email addresses will be deleted from customer account.

Renewals in catalog:

Access Services Minutes - August 20, 2019

FYI

Last Meeting Summary (Risa):

Access Services Updates - July 29, 2019

Over the past several months, Risa Sargent has been working with Collection Services and Development (Pauline Rodriguez-Atkins and Janeal Walker), Access Services (Tricia Andrews), and IT (Anne Fischer) to identify the parameters to maintain our database of materials in CARL.X. After consulting with them and our data analyst (Jennifer Livingstone), we have identified when materials will be deleted from our database. The full plan is attached below, but the essentials are as follows:

Access Services Minutes - July 16, 2019

FYI

Last Meeting Summary (Tricia):

Access Services Minutes - June 25, 2019

Access Services Minutes - March 26, 2019

Agenda topics:

  • Review the March AM Meeting
    • AM SharePoint
    • CT and WA hotspots
    • Books by Mail / Outreach material
    • Hold label placement
    • FF and TV material should be interfiled.
    • Hold cancellation reasons 
  • Location of Money keys
  • Process of labeling weekend deposit bags

Discussion:

Access Services Minutes - May 21, 2019

FYI

Last meeting summary (Tricia):

Access Services Minutes - April 16, 2019

Welcome: Tricia called the meeting to order and welcomed Tawna Dickens, AM1 from BI, to the group.

FYI:

Last Meeting Summary (Tricia):

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