Submitted by risa.jensen-jones on Tue, 12/28/2021 - 14:40
Automatic Renewals Update
We have been planning to transition to automatic renewals for customers for several months. We have set February 1st as the date that automatic renewals will turn on for customers. In the meantime, we need your help to start sharing with customers that this is coming and how it works. Our full -talking points guide to use with customers is attached, with key points from a staff perspective listed below.
Submitted by tricia.andrews on Mon, 11/01/2021 - 10:04
Welcome: Tricia called the meeting to order. Attendees shared micro-wins from their locations in the chat.
August Meeting Summary (Brandon): Brandon reviewed the August Communication Checklist. Clarification was given that the Gender Field has not yet been removed from Carl-X but will be removed in the future.
Submitted by risa.jensen-jones on Wed, 09/01/2021 - 11:26
Welcome: Risa called the meeting to order.
Summer Reading Evaluation (Emily Williams, EPS):
Summer Reading 2021 was a success. A Staff Survey went out to get feedback regarding SR 2021, and to assist in preparations for SR 2022. Reminder that prize pickup is still underway.
July Meeting Summary (Brandon, AL)
Brandon reviewed the July Communication Checklist. A reminder was given to cancel not waive fines associated with missing pieces.
Submitted by tricia.andrews on Thu, 04/29/2021 - 08:04
Welcome: Tricia called the meeting to order. She reviewed the ground rules, Zoom meeting expectations, and introduced the guests.
March Meeting Summary (Brandon): Went over the March 16th meeting action items and reviewed the communications checklist.
Feedback on Communications Checklist (Tricia): Some Access Managers found this process to be beneficial. Will continue incorporating this as a part of the AM meetings.
Submitted by tricia.andrews on Mon, 03/29/2021 - 08:20
Welcome: Tricia called the meeting to order. She reviewed the ground rules, Zoom meeting expectations, and introduced the guests and new Access Manager 2 at CLs, Carmen Stoneking.
February Meeting Summary (Tricia): The group reviewed the action items from the February AM Meeting.
April Circ Forum Agenda (Tricia): Tricia reviewed with the group at the agenda items for the April 6th Circ Forum meeting. Many of the topics are based on questions/feedback from Circ Forum members.
Submitted by tricia.andrews on Fri, 03/05/2021 - 13:25
Welcome: Tricia called the meeting to order. She reviewed the ground rules, Zoom meeting expectations, and introduced the guests.
January Meeting Summary (Tricia): The group reviewed the action items from the January 19th AM Meeting.
FRBR Demo (Pauline, CSD): Pauline gave the group a thorough demonstration of the new FRBR system. The test catalog will be pushed out to staff in early March for further testing.
