Access Services; Access Services Manager; Minutes

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Access Services Minutes - August 20, 2024

Welcome: Tricia called the meeting to order. 

Learn:  Attendees visited four departments at the Downtown Library to learn about their operations: Collection Development, Special Collections, Marketing and Communications, and Information Technology.   

Access Services Minutes - June 18, 2024

Welcome: Tricia called the meeting to order.

Summer Reading Check In (Emily Williams and Kristin Williamson, OES) 15,000 people signed up, on the way to 20-22k, already have 28% of the points required for Read It Forward, Kristin and Emily have been going around to all the libraries to help. 268 teen volunteers this year. This year’s Read it Forward organization is the Latino Development Agency. Read the Engagement Cabinet minutes to learn more. Kristin extended thanks to everyone for their hard work

Access Services Minutes - April 16, 2024

Welcome: Tricia called the meeting to order.

Learn: Service Center Department Tour: Divided up into groups rotating between six departments:

Access Services Minutes - February 20, 2024

Welcome: Tricia called the meeting to order.

Access Services Minutes - October 17, 2023

Welcome: Tricia called the meeting to order.

Learn: CARL.Connect Training (Tricia Andrews): Tricia provided an overview of the CARL.Connect Test environment and recommended practicing functionality in CARL.Connect Test. The last data refresh was October 25, 2022, so newer employees will not have a login. However, Tricia can provide generic logins for them upon request. Highlights from the training included the use of item grid, holds expired, and account management.

Access Services Minutes - August 15, 2023

Welcome: Tricia called the meeting to order. The group went around sharing their name, branch, title, and the best Guest Experience they have seen/given/received since the June AM Meeting.

Access Services Minutes - April 18, 2023

Welcome (Tricia): Tricia called the meeting to order.

Summer Reading (Emily Williams, OES): Emily provided an overview of the information in the Summer Reading training. She reminded managers that they are the subject matter experts for Summer Reading, and they should be checking in with staff and volunteers to ensure they are comfortable with Beanstack and assisting guests.

Access Services Minutes - October 18, 2022

Access Workshop Content Revamp Workgroup (Tricia Andrews, PSA):  Tricia shared the new name for Access Workshops will be the CARL Trainings. This will launch in February 2023. There will be 2 or 3 Instructor led trainings. Zoom and in person options will be available for instructor led portions, led by system access trainers. The launch will include 14 micro-courses. They will be approximately 20-30 minutes in length. Each course will focus on checklists and scenarios. Learning Paths have been identified and will be named based on each position’s primary tasks.

Access Services Minutes - February 15, 2022

Welcome: Tricia called the meeting to order and asked attendees to share a win using the RFID readers.

Access Services Minutes - January 18, 2022

Welcome: Tricia called the meeting to order and reminded everyone that FYIs would be sent as an email instead of discussed as agenda topics. Attendees shared wins from their locations in the chat. Tricia welcomed Kesha McGee, AM2 at WA to the AM group.

Tote Check In Server: Small group discussions were held to discuss how the Tote Check In Server is going at the libraries. Some libraries are experiencing issues with items being put on hold while in Transit as they are difficult to find.

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