Submitted by risa.jensen-jones on Wed, 11/15/2017 - 17:46
Outcomes: To bring ASM I’s together to discuss issues related to their teams so that customer and staff experiences are consistent throughout the system.
Welcome
This was the first quarterly Access Services Manager I meeting.
Submitted by risa.jensen-jones on Fri, 08/25/2017 - 11:26
Outcomes: To discuss migration to CarlConnect for pulling holds, Library Accounts procedures, and CarlX Reports.
Welcome
Risa welcomed the group and reminded attendees to take back information from the meetings to both Access and Engagement staff.
Internet Access Cards
Risa informed the group that in CarlX a Big Red Box will show items as non-circulating if a library member tries to check out with an internet access only card.
Submitted by risa.jensen-jones on Wed, 07/26/2017 - 21:00
Outcomes
To be knowledgeable about changes in member services policies beginning July 1. To provide input into procedures being established for revised policies and to understand the next steps in finalizing these procedures. To establish a plan for meetings in the future.
