Submitted by tricia.andrews on Wed, 01/11/2023 - 08:03
Welcome: Tricia welcomed the group and introduced new managers Daniel Chesney, Brandt Sterling, and Elicia Medaris to the group. Tricia asked each person in attendance what they would like to learn more about or see developed by TLC as it applies to CARL.Discovery, CARL.X, or CARL.Connect.
Submitted by tricia.andrews on Wed, 10/26/2022 - 08:23
Access Workshop Content Revamp Workgroup (Tricia Andrews, PSA): Tricia shared the new name for Access Workshops will be the CARL Trainings. This will launch in February 2023. There will be 2 or 3 Instructor led trainings. Zoom and in person options will be available for instructor led portions, led by system access trainers. The launch will include 14 micro-courses. They will be approximately 20-30 minutes in length. Each course will focus on checklists and scenarios. Learning Paths have been identified and will be named based on each position’s primary tasks.
Submitted by tricia.andrews on Tue, 08/23/2022 - 07:51
Access Workshop Content Revamp Workgroup (Kevin Sendall, MC): Kevin reviewed the 6 Thinking Hats the access workshop content revamp workgroup discussed. Attendees participated in the green hat exercise.
Submitted by tricia.andrews on Fri, 06/03/2022 - 10:46
Summer Reading (Emily Williams, OES): Emily Williams gave several highlights and reminders for the upcoming Summer Reading Program. Access Managers are expected to be local experts but can feel free to reach out to OES for assistance. A lot of great information is available via the Summer Reading page on the intranet.
Submitted by tricia.andrews on Tue, 02/15/2022 - 08:14
Welcome: Tricia called the meeting to order and reminded everyone that FYIs would be sent as an email instead of discussed as agenda topics. Attendees shared wins from their locations in the chat. Tricia welcomed Kesha McGee, AM2 at WA to the AM group.
Tote Check In Server: Small group discussions were held to discuss how the Tote Check In Server is going at the libraries. Some libraries are experiencing issues with items being put on hold while in Transit as they are difficult to find.
Submitted by tricia.andrews on Mon, 01/03/2022 - 10:09
Welcome: Tricia called the meeting to order and reminded everyone know that FYIs would be sent as an email instead of discussed as agenda topics. Attendees shared wins from their locations in the chat.
Submitted by risa.jensen-jones on Tue, 12/28/2021 - 14:40
Automatic Renewals Update
We have been planning to transition to automatic renewals for customers for several months. We have set February 1st as the date that automatic renewals will turn on for customers. In the meantime, we need your help to start sharing with customers that this is coming and how it works. Our full -talking points guide to use with customers is attached, with key points from a staff perspective listed below.
