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Tech Support Meeting Minutes for July 24, 2012

Submitted by admin on Fri, 07/27/2012 - 09:35

Kay Bauman discussed the original purpose of the Tech Support committee as a way to address staff and customer suggestions on our integrated library system (ILS). The committee was comprised to gain different perspectives of users at all levels. With upcoming changes to our technology philosophy and the process of moving to a new ILS, the committee will evolve. One impact is that no more modifications to the ILS System will be made since we will be moving to a different one.

As the ILS Task Force researches other integrated library system vendors, the Tech Support committee members will play some part in testing new ILS software and systems and provide perspectives on their use. There is no timeframe of involvement at this time.

Tags: 
ILS, Intranet, Vcirc, iPads, iWeed, iFind, Reserves, CyberMars, Software, Vcirc Messages

Tech Support Announcement

Submitted by admin on Thu, 04/26/2012 - 10:52

The scheduled April 24, 2012 meeting was cancelled as there are so many activities going on with opening NW. In the absence of the meeting, Tech Support is happy to announce the following new rotating position members:

Manager - LaVetta Dent, VI
Librarian - Todd Podzemny, ED
Circ Clerk - Kevin Sendall, CT
Cataloging - Mary Parker, CAT

The next scheduled meeting will be July 24 at 9:15 in the Lee B. Brawner Conference Room.

Tags: 
Tech Support

Tech Support Meeting Minutes for January 24, 2012

Submitted by dbeach on Tue, 03/13/2012 - 09:51

Update on Action Items:

Kim, Kellie, and Jimmy have not met yet of the MLS Events ad-hoc committee.
The Circulation Forum Met on November 2nd and discussed the need for offering temporary cards during the summer. ” The group agreed that it would be best to continue to work with our existing policies to accommodate such students”.
The staff catalog now sets the location for reserves based on the computer being used.
IT is still working on adding the .ogg extension to customer computers.
The wording “pickup by” has been removed from the customer account area of CyberMARS
A “Need Assistance” area has been added to the new Intranet for staff use and the wording has been changed for the IT help line on the Who’s Who page.

Tags: 
iPads, Naming, Vcirc, Reserves, Vcirc Messages

Tech Support Meeting Minutes for October 2011

Submitted by tgoggins on Tue, 10/25/2011 - 00:00

The Online Librarian forums will be covered with the new Intranet.

Kim presented her findings to Tech Support regarding the categories in MLS Events, Room Manager, and Info Magazine (appendix a). She compared room manager to the Info Calendar to see how many programmers used common age ranges in their entries. She also compared what other libraries were doing on their websites. Most libraries have 4 or 5 set categories then in the description, they put more specific age information. Kim recommends multi-selection of categories and a description that shares more information about the appropriate age range. Tech Support agreed that this seems like the best option for optimal calendar searching. Tech Support believes a planning committee needs to be formed to really address these changes to our events. Kim, Kellie, Jimmy, will be the ad hoc committee to create a prototype then they will share their plan with the programmers and managers for review.

Tags: 
Vcirc, Intranet, Internet, Room Manager

Tech Support Meeting Minutes for July 2011

Submitted by tgoggins on Tue, 07/26/2011 - 00:00

The managers discussed online registration for library events at the May 2011 managers meeting. They agreed that some of the events aren’t big enough to need online registration, but special events may need it.

Pauline is still working on adding other filters to the advanced search in the catalog.

Online Librarian forums – Kellie has been testing the LMS social commenting features with a group of managers and librarians. If we change to these features, they will be global throughout the LMS which may not be desired. The database of skills can possibly be made into a page like the forms page with filters by skill, but there are still concerns with making this kind of information available. It may require a disclaimer explaining the process for calling on someone’s skills.

Tags: 
Intranet, Vcirc, Search
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