Tech Support Meeting Minute Archive

Tech Support Meeting Minutes for December 2003

Teresa will e-mail the link of the mock up listing of library databases to all Tech Support members so that they can provide any further information regarding the mock up listing.

A mock database page was e-mailed to Tech Support. Feedback from members indicated that not all of the alphabetical listing of databases was included in the mock up listing. When all of the databases were added, the list became extremely long which either required the list to be put into frames or reorganized. As a result, the page was reorganized and the new page was presented to Tech Support. The Automation Department was a significant factor with providing assistance and feedback on the database page. Teresa will send the revised page to all Tech Support members. Kay expressed a need for something more inviting to the public than the words “MLS Databases”. Kay asked Scott for help with this. Kay also reported that she has been working on a re-wording of the instructions for the library databases, however she has found that instructions on how to use the databases vary. What is needed are instructions that are generic enough to work on the differing databases. Upon looking at the page that will be e-mailed by Teresa, if Tech Support members have any thoughts/suggestions on the wording in the instructions, please contact Kay.

Tech Support Meeting Minutes for October 2003

Archives of event calendar
Anne and Jim will meet with Judy to learn more about this need and determine if using the new Room Manager or other software will address the need.
The export function in mlsEvents met the need. The export function permits specifying a historical date range.

Alphabetical listing of databases
Janet will ask Susan Ryan to review the subject listings of databases including new databases to ensure that the subject headings are the most fitting.

Susan has reviewed the subject listings and has no additions.
Teresa will mock up a listing that does not have the annotations of the databases but has quick access to the annotation.
Teresa presented a mock up listing for Tech Support. This is a work-in progress. Teresa will e-mail the link of the mock up listing to all Tech Support members so they can provide any further information regarding the mock up listing.

Jim will review the mock listing that Teresa provides and code the links to the databases so that the provider knows that it is an MLS customer using the databases.

Tech Support Meeting Minutes for June 2003

Jim will investigate the feasibility of exporting budget requests to Excel.
This will be put on a 'nice to have' list

Public Services will contact employee re: accessing e-mail accounts when subbing at another library.
Done

Automation will look in to having CyberMars' reserve screen allow the customer to return to the index of selections that was being reviewed.
Done

Automation will determine the cause re: items that have fallen out of the inventory of the France Room
These will be resolved as items are found.

Archives of event calendar
Anne and Jimmy will meet with Judy to learn more about this need and determine if using the new Room Manager or other software will address the need.

Tech Support Meeting Minutes for April 2003

Employment Application for customer to complete online and print.
Updated Library Construction page that includes a link to Choctaw Library Construction page with photos and caption.

The Planning Department Page that contains information ranging from available training for staff to the lending library which allow staff to view new books, CD’s, and tapes available for checkout.

Continuous – Traci Jinkens announces changes and updates on the MLS website.
Work in Progress
Header that includes tabs that contain – CyberMars, calendar, and @ your service.
Site map for the Intranet.
Information on Culture Shock for Teens on the Web.
Spotlight on Asian American Month – Recommended books and CD’s for and about Asian Americans.

Tech Support Meeting Minutes for February 2003

Teresa gave each attendee a quiz on Intranet/Internet updates, which have taken place since the last retreat.

Internet- New pages added and/or updated:
Homework Center
Family Place
MLS X-stream, online E-zine.
Library Holiday and Closing Schedule
Award books on kids' page
Spotlight On
Move from Automation Department to Planning Department

Updates:
Main page: http://www.metrolibrary.org/ have been refined. Automatic rotating graphics that link to a story or document behind the graphic. Just in case you miss the picture during rotation, there is a link under library services or information regarding each graphic. Within the rotating graphic: Strategic plan and link to Family Place page.

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