Tech Support Meeting Minute Archive

Tech Support Meeting Minutes for October 2011

The Online Librarian forums will be covered with the new Intranet.

Kim presented her findings to Tech Support regarding the categories in MLS Events, Room Manager, and Info Magazine (appendix a). She compared room manager to the Info Calendar to see how many programmers used common age ranges in their entries. She also compared what other libraries were doing on their websites. Most libraries have 4 or 5 set categories then in the description, they put more specific age information. Kim recommends multi-selection of categories and a description that shares more information about the appropriate age range. Tech Support agreed that this seems like the best option for optimal calendar searching. Tech Support believes a planning committee needs to be formed to really address these changes to our events. Kim, Kellie, Jimmy, will be the ad hoc committee to create a prototype then they will share their plan with the programmers and managers for review.

Tech Support Meeting Minutes for July 2011

The managers discussed online registration for library events at the May 2011 managers meeting. They agreed that some of the events aren’t big enough to need online registration, but special events may need it.

Pauline is still working on adding other filters to the advanced search in the catalog.

Online Librarian forums – Kellie has been testing the LMS social commenting features with a group of managers and librarians. If we change to these features, they will be global throughout the LMS which may not be desired. The database of skills can possibly be made into a page like the forms page with filters by skill, but there are still concerns with making this kind of information available. It may require a disclaimer explaining the process for calling on someone’s skills.

Tech Support Meeting Minutes for April 2011

Marketing made a new graphic to replace the old information graphic on the database page.

IT added a button on the customer lookup area of the staff catalog reserve page that gives a “last reserve placed” option for multiple requests from the same customer.

The managers talked about online registration for library events. While there were mixed feelings, everyone will talk about it with the programmers at their location and report back at the next manager’s meeting.

The facebook “like” button has been added to CyberMARS. Customers and Staff can now “like” an item in our catalog and it will show up on their Facebook page to market our materials.

Tech Support Meeting Minutes for January 2011

1. The netbooks with wireless access for issuing library cards were shared with the library managers. All library managers were in favor of the new system and a committee will be formed in the future.

2. IT asked for feedback on possible Word 2007 defaults from the libraries and have added print and print preview to the quick-launch menu and changed the default on Word to have 0 lines of spacing before and after lines of text.

3. Marketing will continue to work on a new graphic to replace the information graphic on the database page and will provide graphic to IT for incorporation on the databases page.

4. IT has added a flag to the staff catalog to alert staff to remind customers about setting up notifications.

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