Tech Support Meeting Minute Archive

Tech Support Meeting Minutes for October 2005

Kay Bauman stated that the new reserve limit of 30 items is now in place on CyberMARS allowing only 30 items to be placed on reserve at any given time.
Jim Welch stated that CyberMARS went through changes to accommodate how the LC subject headings of C, C#, C++ were searched.
Kim Terry stated that web template was still being worked on and hopes to be completed before the next Tech Support Group.

Tech Support Meeting Minutes for August 2005

Janet Brooks discussed the results of the Materials Selection Program survey.
a. Tech Group at this time recommends no changes.
Kay Bauman discussed the possible “Wish List” on CyberMARS. The “Wish List” may be customer centered but is not easily feasiable.
a. Tech Group at this time recommends no changes.
Reserve Limit on items discussed. Tech Group recommended that 30 items be able to be reserved at one time.
a. Denyvetta Davis would address this issue at the next Managers Meeting. Donna Morris and other staff would be consulted on this issue.
b. Item is pending.
Tech Support received a question concerning using LARGE PRINT by large print items on cyberMARS instead of a book.
a. Jimmy Welch stated this issue would be addressed during upcoming version of cyberMARS.

Tech Support Meeting Minutes for July 2005

1. IT will work on possibly changing the icon label “CyberMARS: making it more easily identifiable for customers IT staff has done this on some computers (wording changed to “CyberMARS Library Catalog) but needs to complete the task.

2. Janet will follow up with Library Managers who have not responded to her survey re: Materials Selection Program. Janet sent e-mail with additional responses to Tech Support Group.

3. IT will review Janet’s survey results re: manager’s needs with Materials Selection Program, and will come up with additional ideas. IT still needs to review

4. Kay will investigate customer requests for a “wish list.” This is still pending

Tech Support Meeting Minutes for April 2005

Kay and Denyvetta will meet to discuss exactly what is needed, in the way of forms, in the MLS Room Manager and the pros and cons.
It was decided that this is not a Tech Support issue. Kay and Denyvetta will meet to discuss.

Teresa will be having an “open house” for all supervisors to drop by and work with the revised Intranet.
Teresa did not have an “open house” due to scheduling, therefore she went to the April Library Manager’s meeting to get input from managers on the revised Intranet.

Teresa will create two designs for the Internet and send to Tech Support members for input.

Due to updating various items on the revised Intranet, Teresa is still working on the Internet project.
IT will investigate problem with the staff catalog tab in the Materials Selection program which mysteriously goes away.
Anne reported that this is now working.

Tech Support Meeting Minutes for February 2005

Materials Selection and Cataloging will meet with Jim to discuss ideas re: cross-referencing and added entries. Do not recommend doing it as this time.
Information Technology will removed SRS and BKR as an option from the Location Tab. SRS and BKR will both be under the Temp Loan tab. Done.

Kay and Jim will get together with a representative from the Belle Isle, Midwest City and Downtown libraries to discuss exactly what is needed, in the way of forms, in the MLS Room Manager and the pros and cons. Need to make some changes before proceeding. Jim does not need to be involved with this action item as of yet. Kay and Denyvetta will meet to work on this.

Traci will working with Marketing to obtain a copy of the Spanish version of the Internet Agreement and place it on the Intranet’s Forms page. Laura McMurtry, from Information Technology, translated the current Internet Agreement. This new form has been placed on the Intranet.

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