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Tech Support Meeting Minutes for April 2003

Submitted by tgoggins on Tue, 04/22/2003 - 00:00

Employment Application for customer to complete online and print.
Updated Library Construction page that includes a link to Choctaw Library Construction page with photos and caption.

The Planning Department Page that contains information ranging from available training for staff to the lending library which allow staff to view new books, CD’s, and tapes available for checkout.

Continuous – Traci Jinkens announces changes and updates on the MLS website.
Work in Progress
Header that includes tabs that contain – CyberMars, calendar, and @ your service.
Site map for the Intranet.
Information on Culture Shock for Teens on the Web.
Spotlight on Asian American Month – Recommended books and CD’s for and about Asian Americans.

Tags: 
Internet, Intranet, Employment, CDs, CyberMars, Calendar

Tech Support Meeting Minutes for December 2002

Submitted by tgoggins on Tue, 12/17/2002 - 00:00

PR will continue to work on ideas of how to best notify customers of new changes regarding the Internet
A design has been created, however it is still being worked on. The design will be little signs, which will be placed by the computers.

Materials Services will continue to work on changes to customer requests for purchase.
Janet reported that customer requests are leveling off, which could possibly be due to the holidays. She will continue to monitor them. MSL has been receiving about 300 requests a week.

The customer request process has been streamlined. MSL now has a shared drive on their computers, which allows for them to access a searchable spreadsheet. This spreadsheet houses “regret” requests and has an action column stating the reason for the regret.
Janet has also been looking at web sites for other major public libraries to see how they handle online requests. She will get with Jim sometime after the first of the year to see what Automation changes can be made.

Tags: 
Internet, CDs, Videos, Customer Service, Materials Services

Manager of Library Operations Meeting Minutes for July 2001

Submitted by admin on Wed, 07/25/2001 - 00:00

Director of Public Relations Scott Carter spoke about Book Pages. He informed the meeting that the new plastic tabletop racks his office would soon be distributing to display Book Pages must be used for that purpose or they should be returned to his office.

He said that the racks should be arriving in September, 2001, with Book Pages arriving the last week in August. Approx. 300 copies will be sent to each full service agency, with each Extension receiving as many as they can use, probably around 25-50 copies.

He told the meeting that the back page of Book Pages could be customized by MLS to promote programming, services, etc., and that his office is open to suggestions.

Tags: 
Friends Grants, Volunteers, CDs
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