Access Services

Welcome: Tricia called the meeting to order, then went over the ground rules and Zoom meeting expectations.

Wins (Breakout Room) – Each attendee was given the opportunity to talk about wins at their location, during a small group breakout session.

May Meeting Summary (Meghan) – Review of the agenda topics and action items from May 26^th AM meeting.

Claims Never Had (Tricia) – Discussion about the proper use of Claims Never Had.

Tricia

Missing Pieces: 

• Process missing pieces as usual.
• All returned materials still need to be directed to the book return. 
• If a customer is returning a disc, staff may give the customer a case to put it in and have them write their name or library card on a sticky note to go with the item.  Staff should let customers know that the library will process the items in 3 days.
• Collection Development waiting 3 days to process interoffice mail.

Fines assessed during closure: