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Submitted by risa.jensen-jones on Wed, 01/09/2019 - 10:15
Outcomes: To bring AM I's together to discuss issues related to Access teams thus ensuring that staff and customers have a consistent experience across the system.
Agenda topics:
Discussion:
We reviewed the information presented at the Access Managers Meeting on Tuesday, December 18, 2018 for those AM I's who could not attend.
We discussed in-depth the Annual Review, core competencies and calibration steps.
Submitted by risa.jensen-jones on Mon, 12/10/2018 - 12:18
FYI:
Last Meeting Summary – Risa
We discussed the shelving order guide, collecting email addresses from customers, the change in withdraw / damage, and delivery tracking.
TLC Product & Ticket Updates – Risa
We discussed the issue with mobile renewals. The issue is generating on item numbers beginning with a letter and can be resolved if the customer switches to the full site. (Update: TLC is currently doing development work to fix this and will be available in the next upgrade)
Submitted by risa.jensen-jones on Mon, 12/03/2018 - 15:31
System Library Account Naming
As a follow up to standardizing the use of the Location Codes and Statuses within CARL.X, we discovered that it was not always clear which library account to use for sending materials between libraries that cannot have holds placed on them. In order to make it clearer what each library's system card is for, the Access Managers have proposed a naming convention for system library accounts.
