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Access Services Minutes - August 15, 2017

Submitted by risa.jensen-jones on Fri, 08/25/2017 - 11:26

Outcomes: To discuss migration to CarlConnect for pulling holds, Library Accounts procedures, and CarlX Reports. 

Welcome

Risa welcomed the group and reminded attendees to take back information from the meetings to both Access and Engagement staff.

Internet Access Cards

Risa informed the group that in CarlX a Big Red Box will show items as non-circulating if a library member tries to check out with an internet access only card.

CarlConnect

Access Services Minutes - July 18, 2017

Submitted by risa.jensen-jones on Thu, 07/27/2017 - 08:47

Outcomes: To discuss CarlX permissions, learn how to handle formerly centralized Access tasks, learn how to handle merging and deleting accounts.

Welcome

Risa welcomed the group and reminded attendees to take back information from the meetings to both Access and Engagement staff.

Access Duties and CarlX Permissions

Tags: 
Access Services Managers, CarlX, CarlConnect, Annual Fee, Library Accounts

Access Services Minutes - June 13, 2017

Submitted by risa.jensen-jones on Wed, 07/26/2017 - 21:00

Outcomes

To be knowledgeable about changes in member services policies beginning July 1. To provide input into procedures being established for revised policies and to understand the next steps in finalizing these procedures. To establish a plan for meetings in the future.

Member Services Procedures

Tags: 
Access Services Managers, Internet Access Account, Annual Fee, Grace Period

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