Access Services

Access Services Minutes - September 18, 2018

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

Agenda topics: 

Job descriptions – housekeeping changes - Meghan

Meghan shared that slight modifications have been made to the job descriptions for the Access Manager I, II and III positions.  The drafts can be viewed in the AM folder on SharePoint.

Access Services Hiring Assessments – Meghan

Access Services Minutes - September 25, 2018

FYI:

  •  AM Job descriptions – housekeeping changes
  • Documents with track changes detailing the updates to AM job positions are posted on the AM Sharepoint in the AM Meetings folder. They have been sent to Kelley for final approval and will then be posted on the intranet. The job descriptions were created using feedback from the AMs to create more distinction between roles and to add clarity.
  • Access Services Hiring Assessments

    Access Services Minutes - August 21, 2018

    Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

    FYI:

    Expired Holds – Janeal

    Recommendations for handling expired holds were posted on the intranet. Feedback was collected. A suggestion to add a note in habitual customers’ accounts was incorporated into the document. The group discussed when the process should be implemented.

    Access Services Updates - August 27, 2018

    It's that time again to share your thoughts on an Access Services proposal!

    This month we're looking at standardizing what location codes and statuses mean across the libraries.

    The Problem

    Location codes and statuses have been used for varying purposes across the libraries and departments. This has made it difficult for Collection Development to have an accurate picture of each library's collection to make sure they are ordering material appropriately.

    Access Services Minutes - July 17, 2018

    Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

    Introductions:

    Risa introduced and welcomed new Library Manager II Jeanene Barnett (VI) and new Access Manager II Marc Coursey (BI).

    Agenda topics: 

    Graphic Novels Recommendations – Pauline

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