Access Services

Access Services Minutes - December 12, 2017

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

Welcome 

Risa welcomed the group and introduced Sarah Brown, who demonstrated the meeting room reservation system.

Meeting Rooms - Sarah handed out a list of questions and answers about meeting rooms.

Access Services Minutes - November 14, 2017

Outcomes:  To discuss topics related to the Access staff and to ensure staff and members have a consistent experience across the system. 

Welcome

Risa welcomed the group and invited attendees to stay after the meeting to explore the new Capitol Hill building.

Access Services Minutes - October 24, 2017

Outcomes: To bring ASM I’s together to discuss issues related to their teams so that customer and staff experiences are consistent throughout the system.

Welcome

This was the first quarterly Access Services Manager I meeting.

Shelving Order Workgroup

Access Services Minutes - October 17, 2017

Outcomes:  To discuss topics related to the Access staff and so that staff and members have a consistent experience across the system. 

 

Welcome

Risa welcomed the group and reminded attendees to take back information from the meeting to both Access and Engagement staff.

Shelving Order

Janeal Walker, Workgroup Lead, asked for volunteers and described the goal of this workgroup.

Access Services Minutes - September 19, 2017

Outcomes: To discuss topics/tasks related to Access staff so that staff and members have a consistent experience across the system.

Welcome

Risa welcomed the group and reminded attendees to take back information from the meetings to both Access and Engagement staff.

Cancelled Holds Report

Pages

Subscribe to Committee Meeting Minutes - Access Services
Site Feedback