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Circulation Forum Minutes - August 2014

Julie welcomed attendees and reminded everyone that it is important to share Circulation Forum information with their coworkers.

Carl-X Customer Conversation Topics

The many upcoming changes will prompt questions and conversations with customers. We should try to put ourselves in their shoes and understand the changes from the customer’s point of view.  The group discussed some of the possible customer questions or concerns:

Manager of Library Operations - June 2014

Anne distributed “Permissions for New ILS” sheet and a “Terminology Explanations” list for various roles.  She is working on a permissions book for the various role assignments.  The managers were asked to complete the “Permissions for New ILS” sheet by marking which box staff members should have access to and return the sheet to Anne as soon as possible.  If any other roles are needed the managers are encouraged to contact Anne and she will be happy to add another column.

Anne provided some some information on key differences between our new ILS and the existing system.

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