Notifications

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Unexpected Closure Notification System

All notifications of an unexpected library closure (e.g. inclement weather) will be handled through our automated notification system, OneCallNow, which will alert staff via their choice of communication: text, phone, or email. 

Circulation Forum Minutes - August 2014

Julie welcomed attendees and reminded everyone that it is important to share Circulation Forum information with their coworkers.

Carl-X Customer Conversation Topics

The many upcoming changes will prompt questions and conversations with customers. We should try to put ourselves in their shoes and understand the changes from the customer’s point of view.  The group discussed some of the possible customer questions or concerns:

Automated Notification System Survey & Contact Information Update

Thank you so much for your assistance in preparing the new Automated Notification System. To test the effectiveness of our new system, please fill out our survey. Also, let us know if you have any updates to your contact information so we can update the system with your correct information. All entries are due on December 20th, 2013.

Release Type: 
Press Release & System News

Automated Emergency Calling System

*******This is an important announcement.  Text users, please read text section below.*******

For any future emergency library closure, MLS will use an automated notification system that will alert staff via their choice of communication: text, phone, email.  To expedite the behind the scenes needs to implement this, we need for each employee to complete the form located below today.
 

Release Type: 
Press Release & System News
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