Julie welcomed attendees and reminded everyone that it is important to share Circulation Forum information with their coworkers.
Carl-X Customer Conversation Topics
The many upcoming changes will prompt questions and conversations with customers. We should try to put ourselves in their shoes and understand the changes from the customer’s point of view. The group discussed some of the possible customer questions or concerns:
Date: Thursday, August 28, 2014 Time: 3:30 p.m. Location: Belle Isle Library
The Metropolitan Library System of Oklahoma County encourages participation from all patrons and citizens of Oklahoma County. If participation at any public meeting is not possible due to a disability, whether physical, hearing or speech related, please notify the office of the Executive Director (606-3726) at least forty-eight (48) hours prior to the scheduled public meeting to allow the Library to make necessary accommodations.
