Access Managers

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Access Services Minutes - August 16, 2022

Access Workshop Content Revamp Workgroup (Kevin Sendall, MC): Kevin reviewed the 6 Thinking Hats the access workshop content revamp workgroup discussed. Attendees participated in the green hat exercise.

System Updates (Mark Schuster, PSA)

Access Services Minutes - December 21, 2021

Welcome: Tricia called the meeting to order and reminded everyone know that FYIs would be sent as an email instead of discussed as agenda topics. Attendees shared wins from their locations in the chat.

Access Services Minutes - July 20, 2021

Welcome: Risa called the meeting to order. Attendees shared micro-wins from their locations in the chat.

Access Services Minutes - November 13, 2018

FYI:

Last Meeting Summary – Risa

We discussed the shelving order guide, collecting email addresses from customers, the change in withdraw / damage, and delivery tracking.

TLC Product & Ticket Updates – Risa

We discussed the issue with mobile renewals. The issue is generating on item numbers beginning with a letter and can be resolved if the customer switches to the full site. (Update: TLC is currently doing development work to fix this and will be available in the next upgrade)

Access Services Minutes - April 17, 2018

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

FYI:

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