Del City Library

Welcome: Tricia called the meeting to order.

Learn: CARL.Connect Training (Tricia Andrews): Tricia provided an overview of the CARL.Connect Test environment and recommended practicing functionality in CARL.Connect Test. The last data refresh was October 25, 2022, so newer employees will not have a login. However, Tricia can provide generic logins for them upon request. Highlights from the training included the use of item grid, holds expired, and account management.

FYI (Risa)

1,000 Books Before Kindergarten – Kristen (EPS)

Update on bounced emails:

• Sometimes customer texts are bounced if service has been hindered due to lack of payment, etc.
• Bounced email addresses will be deleted from customer account.

Renewals in catalog:

Outcomes:  To discuss topics related to the Access staff and so that staff and members have a consistent experience across the system. 

Welcome

Risa welcomed the group and reminded attendees to take back information from the meeting to both Access and Engagement staff.

Shelving Order

Janeal Walker, Workgroup Lead, asked for volunteers and described the goal of this workgroup.