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Library Managers Minutes - May 25, 2017

Submitted by mkellogg on Fri, 06/02/2017 - 08:31

Purpose

To discuss and make recommendations and decisions on issues having system wide impact on library operations. 

Tags: 
Holds, Alignment Project, Savannah, Market Penetration, Member Retention, Budget, Performance Management, Disruptive Conduct, refunds, Borrowing

Redlined Procedure for Review: AL 320.1 Responding to Disruptive Conduct

Submitted by tmatthews on Mon, 05/22/2017 - 16:46

The Procedures Committee for AL 320 Rules of Conduct proposes replacing the current procedures with the following text. We look forward to hearing your feedback.  

 

Proposed New Procedures

To provide an atmosphere that is conducive to the appropriate use of the library’s facilities and services, these procedures provide staff with a means to address the behaviors of members and other visitors that do not comply with the Rules of Conduct.

Illegal Acts

Referenced Policies & Procedures: 
AL 320 Behavior in the Library
AL 320.1 Responding to Disruptive Conduct
Tags: 
ROCV, Rules of Conduct, Disruptive Conduct, Customer Responsibilities, Library Access
Supporting Documents: 
AL 320.1 Responding to Disruptive Conduct - Redlined Procedures.docx

Research to Update AL 320.1 Responding to Disruptive Conduct

Submitted by tmatthews on Thu, 05/18/2017 - 14:01

AL 320.1 Responding to Disruptive Conduct Research

Committee: Teresa Matthews, (Chair ALM Downtown), Randy Wayland (Library Manager Midwest City), Kevin Cook (Circulation Northwest), Michelle Merriman (Lead Librarian Edmond), Sharon Riley (Librarian Bethany), Rebecca West (Circulation Warr Acres), Melody Kellogg (Senior Manager District 1),

Referenced Policies & Procedures: 
AL 320 Behavior in the Library
AL 320.1 Responding to Disruptive Conduct
Tags: 
Rules of Conduct, ROCV, Disruptive Conduct, Unusual Incidents, Customer Responsibilities, Library Access

AL 320 Behavior in the Library

Metropolitan Library System welcomes every member of the community to use and enjoy the Library’s facilities, collections, programs, and services. Our goal is to create a safe, welcoming, and pleasant place for education and enrichment where all individuals are respected.

To create a welcoming environment within the library, guests will:

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