Access Services Meeting Archive

Access Services Minutes - June 26, 2018

Outcomes: To bring AM I's together to discuss issues related to Access teams thus ensuring that staff and customers have a consistent experience across the system.

Resource Documents:

  • Developmental Goals vs Performance Goals
  • 21 Examples of Personal Development Goals for a Better You
  • Spotlight on Accountability

FYI

Access Services Updates - July 05, 2018

In an effort to involve more perspectives before we try implementing a new procedure, we will be periodically posting proposed process changes to this page. This month, we are posting about the process for handling Damaged Materials. We invite Access Staff to provide comments below about the proposed change. We especially want to know if there are any hurdles to implementing the process as proposed that we do not appear to have considered.

Access Services Minutes - May 15, 2018

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

FYI:

Access Services Minutes - April 17, 2018

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

FYI:

Access Services Minutes - March 27, 2018

Outcomes: To bring AM I's together to discuss issues related to Access teams thus ensuring that staff and customers have a consistent experience across the system.

Two resource documents provided

  • Discussion Questions on Being a Supervisor
  • New Access Manager I Tips

Guided Discussion:

Organization Skills

Access Services Minutes - February 20, 2018

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

FYI:

Access Services Minutes - January 23, 2018

Outcomes: To bring AM I’s together to discuss issues related to their teams and back room tasks to ensure that customer and staff experiences are consistent throughout the system.

FYI’s:

Access Services Minutes - January 16, 2018

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

Welcome 

Access Services Minutes - December 12, 2017

Outcomes: To discuss topics/tasks related to Access staff to ensure that staff and members have a consistent experience across the system.

Welcome 

Risa welcomed the group and introduced Sarah Brown, who demonstrated the meeting room reservation system.

Meeting Rooms - Sarah handed out a list of questions and answers about meeting rooms.

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