Denyvetta shared it has come to their attention that several customers have materials checked out over 60 days that total more than $500. Some of these customers have tried to sell the items; Half Price Books stores have alerted the library system to this situation. The library system sent certified letters to each customer asking that items be paid for in full or further actions would be taken. Special stops have been placed on the customers library cards. One of the customers who received a warning letter actually did pay for the items on his card, totaling over four thousand dollars. Jimmy has written a program to track high priced items (textbook format) checked out more than 60 days and valued at over $500. If a customer comes in to pay for materials not checked out on their own card, especially if it is a result of one of the certified letters mailed, please be aware the balance must be paid in full with no discounts. If a customer wants to pay for several items on someone else’s library card (mother for an adult child), you can use the receipt book at circulation or had write a receipt since we would not give them the printed one.
