Complaint Resolution

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Commission Packet - December 2015

Date:  Thursday, December 10th, 2015
Time:  3:30 pm
Location:  Midwest City Library

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Commission Packet

Administrative & Personnel Committee (Commission) - December 2015

Date:  Tuesday, December 1st, 2015
Time:  3:30pm
Location:  Downtown Library

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Release Type: 
Administrative & Personnel Committee

Administrative & Personnel Committee (Commission) - May 2015

Date:   Wednesday, May 13th, 2015
Time:  3:30 p.m.
Location:  Downtown Library

Direct Link: 
Release Type: 
Administrative & Personnel Committee

SH 511.1 Complaint Resolution Procedures

Procedures

Complaint Resolution procedures list the appropriate steps for presenting employee or volunteer complaints regarding conditions of work, interpretation of policies and procedures, or any other personnel matter related to employment that is not specifically covered by the grievance or civil rights policies.

SH 511 Complaint Resolution

Policy

The Metropolitan Library System (“Library System”) is committed to providing favorable working conditions for its employees. The purpose of the Complaint Resolution policy is to encourage an open and frank atmosphere in which employee problems and complaints receive a timely response.

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