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  1. What are my options and when will I know them?

    Please see the Public Services Position Mapping document available on the Alignment Project page on the  intranet.  This will give you a good idea of the new titles, as well as lateral transfer opportunities. Please note that this document ...

    01/27/2017 - 08:40 - 0 comments

  2. What happens to the events coordinators?

    According to the plan, the positions get mapped to the new Learning Experiences division ; however, as with many staff members impacted by this alignment, the individuals who currently hold these positions will have the opportunity to identify ...

    01/27/2017 - 08:41 - 0 comments

  3. What if we are doing a successful service or program that doesn’t fit in an initiative. For example: Young Adult program?

    Managers must first fully implement the system-wide initiatives . Then, decide whether another program aligns with Library Unbound and helps increase our M&M. ...

    01/27/2017 - 08:41 - 0 comments

  4. What is the rationale behind potentially having an Access Services Manager I at a small, medium, or large library while only having an Access Services Manager II at a large library as presented on the Career Tracks draft document?

    In the draft library staffing models , the Access Service Manager I position has fewer FTE (full-time equivalent positions, where 1 FTE = 40 hours per work week) direct reports than the Access Services Manager II does.  The distinction has to ...

    01/27/2017 - 08:42 - 0 comments

  5. What is the rationale behind the title of Engagement Supervisor versus Access Manager?

    In creating a career ladder for all staff we recognized that we needed to have a track for those with an MLIS, and those without one. At this same time we made the decision to not require the MLIS for the branch manager job. Therefore we ...

    01/27/2017 - 08:42 - 0 comments

  6. What responsibilities fall under Access and what responsibilities fall under Engagement?

    ...

    01/27/2017 - 09:10 - 0 comments

  7. What will engagement services and access services actually look like – Who reports to whom?

    Please see the sample library staffing models available on the Alignment Project page on the  intranet.  This will give you a good idea of who will report to whom in the new model. Please note that these are sample models, and each library ...

    01/27/2017 - 09:10 - 0 comments

  8. What will staff “below” Managers be restructured as?

    In the branches, non-management staff will fall into two categories: Access or Engagement . ...

    01/27/2017 - 09:15 - 0 comments

  9. How much advancement is in each track?

    There are opportunities for advancement for each track are listed in the Career Tracks document on the Alignment Project page on the intranet. An individual's opportunities will vary depending on his/her interests and eligibility. ...

    01/27/2017 - 09:17 - 0 comments

  10. What will the supervisory structure look like in the libraries? Will non-librarians be eligible for any of the new supervisory positions?

    We are working on the supervisory structure specific to each library.  The MLIS will not be required for all supervisory positions.  See the career track document available on the Alignment Project page on the  intranet for more ...

    01/27/2017 - 09:18 - 0 comments

  11. Where is my position in this new alignment?

    There may be one or more new job titles that correspond with your current job title. Please see the Public Services Position Mapping document on the intranet to see what positions are considered a lateral transfer for each position. ...

    01/27/2017 - 09:18 - 0 comments

  12. Will people be tied to locations or move around regions?

    We prefer to move as few people as necessary, but staffing needs may dictate some shifting.  For example if there are 5 adult services specialist and no youth specialists at a library, we will need to shift someone to ensure coverage and adequate ...

    01/27/2017 - 09:20 - 0 comments

  13. What happens to Library Leads and Assistant Managers?  How do we decide where we go?  Access Services versus Engagement?

    You need to start asking yourself where you see yourself - Access or Engagement. This requires self-assessment, and asking what drives you? What work excites you? The most important thing to remember is that there is a place for each and every one ...

    01/27/2017 - 14:19 - 0 comments

  14. Currently, in the smaller libraries there is some overlap of jobs. For example, here at DC the lead librarians do a lot of programming. Will the new model allow that to continue or not?

    Highlight:  New There will be cross functioning in various levels at all libraries. The intention is to ensure that regardless of a staff member's location, she will do the same job as others with the same title. That said, ...

    02/08/2017 - 16:55 - 0 comments

  15. If Library Aides & Circ Clerks are being renamed Access Level #1, What's the max level? What the max level for part time? (asked by Circ Clerk)

    The lateral transfer for Library Aide is Access Specialist I. The lateral transfer for Circ Clerk is Access Specialist II. Depending on an individual's qualifications, s/he may be eligible for other positions as they open. See the Career ...

    02/22/2017 - 13:24 - 0 comments

  16. Why does a library manager not require an MLIS?

    While many MLIS holders have the experience and knowledge to manage a staff and a library, these are not skills they generally learn during their MLIS program. Instead, we will be broadening our scope to include individuals without the MLIS, but ...

    02/22/2017 - 13:25 - 0 comments

  17. Will there be career paths/upward mobility for staff in non-library departments?

    Yes, however, because most of the departments are small, options may be more limited. Having said that, many of the staff in non-library departments will also be eligible for advancement in the libraries. ...

    02/22/2017 - 13:25 - 0 comments

  18. You recognize that managers can do their jobs with an MLIS. Would you consider explaining the requirements for librarians to include satellite degrees, like Masters in Education, Media Specialists, or research fields, like history?

    The librarian track is specifically for those who have an MLIS and the career path goes all the way to the Executive Director, which requires an MLIS. For advanced degrees in other fields we have several other classes of positions that are options ...

    02/22/2017 - 13:25 - 0 comments

  19. Will the call center staff answer questions or be transferred? What qualifications do the workers need? (Lead Librarian)

    They will answer the questions. We do not yet know the details such as the qualifications that will be required. ...

    02/22/2017 - 13:25 - 0 comments

  20. Will the job descriptions be available before we make decisions on where we want to be? (Lead Librarian)

    Draft job descriptions will be available for staff prior to the time when decisions about job selection are made. ...

    02/22/2017 - 13:25 - 0 comments

  21. We see people everyday using services such as meeting rooms, faxing and we believe measuring these will help with our member retention numbers. Will we measure these services?

    Yes, we will be looking at ways to measure these. ...

    02/22/2017 - 13:25 - 0 comments

  22. Are we going to forsake the current members for the new? Do our members want the approach we're moving to?

    Our focus is to keep our current members and add new members. ...

    02/22/2017 - 13:25 - 0 comments

  23. Collection Anywhere - Do you know where it will be? Is it planned for an existing building or new construction? (Lead Librarian)

    We are still working on what and where the Collection Anywhere Center will be. We will share news with staff as it becomes available. ...

    02/22/2017 - 13:25 - 0 comments

  24. I am graduating with my MLIS in May and my comprehensive exam is in March. When can I start applying for jobs? How does the Alignment affect people like me? (Assoc Librarian)

    You can apply for librarian track jobs after you complete you degree requirements and are granted an accredited MLIS/MLS. Prior to taking your degree, you can apply for any position for which you are qualified. ...

    02/22/2017 - 13:30 - 0 comments

  25. What became of the OrangeBoy survey results that were done a few months ago?

    We do have the results and will make them available soon. ...

    02/22/2017 - 13:30 - 0 comments

  26. What can a person do to be a strong candidate for the new promotional positions?

    Read the job descriptions when they are ready. Then review and update your resume. ...

    02/22/2017 - 13:30 - 0 comments

  27. Will the supervisors/managers work the desk?

    Their focus will be on managing the people and facilities. Their work on the desk will primarily be in a backup capacity. ...

    02/22/2017 - 13:30 - 0 comments

  28. We currently call on our regions for relief staff to cover staff meetings or unexpected shortfalls. How will relief staff work in the new system?

    The libraries will continue to assist one another as you described. There is no plan to change this approach. ...

    02/22/2017 - 13:31 - 0 comments

  29. When will we have a System org chart showing the alignment?

    If you are asking when an org chart with names will be provided, we will be working on that throughout the process, but the final version will be available after at the completion of the Alignment. ...

    02/22/2017 - 13:31 - 0 comments

  30. How often will the Planning Team meet?

    Every week or two. ...

    02/22/2017 - 13:31 - 0 comments

  31. How will the progression of the steps be communicated?

    The Project Team will be posted on the Intranet as will the schedule. ...

    02/22/2017 - 13:31 - 0 comments

  32. There are a lot of things to figure out for this alignment. How is the Project Team going to manage to come up with answers ? Will they be deciding everything, or are they going to form sub-teams to tackle some of the problems?

    Members of the Alignment Project Committee will be responsible for the Alignment's successful completion. Specific questions and details may be delegated to specific divisions, departments, work groups, or other functional teams to determine ...

    02/22/2017 - 13:31 - 0 comments

  33. Why aren’t all the regions being represented in the project committee?

    Committee representation has nothing to geography. They were chosen based on their: interest in serving; positive mindset and attitude; great communication skills; willingness to express ideas/concerns in productive ways; clear understanding of ...

    02/22/2017 - 13:31 - 0 comments

  34. Will we get regular updates on what the Project Team discussed at their meetings?

    Yes, there will be regular updates on the Alignment intranet page. ...

    02/22/2017 - 13:31 - 0 comments

  35. Why is a transfer to another location, if an employee wants to move, not part of this alignment?

    It is outside the scope of the Alignment in order to reduce unnecessary complexity. The Alignment is not about allowing staff to change venues based solely on their desire to work at another location. All staffing changes will be based on the ...

    02/22/2017 - 13:31 - 0 comments

  36. Will we post new positions internally first?

    Some may be posted internally first, while others may not. It will be done on a case-by-case basis. ...

    02/22/2017 - 13:31 - 0 comments

  37. What was the reasoning with the regions? It seems like the regions are kinda lopsided in the East Region

    The grouping of libraries into the new eastern and western regions was based primarily on geographic proximity as well as the overall staffing numbers. The new Downtown or central region was carved out to adjust the role of the Ronald J. Norick ...

    02/22/2017 - 13:31 - 0 comments

  38. In looking at the positions, some Public Computer Specialists do not see how they fit.

    Public Computer Specialist will map to Engagement Specialist I positions, and will be involved in one-on-one and group technology-related training -- in addition to other duties. ...

    02/22/2017 - 13:31 - 0 comments

  39. What job duty differences are there between the Librarian I and the Engagement Specialist?

    The job descriptions are in the process of being written and will be shared with staff when a working draft is ready. ...

    02/22/2017 - 13:31 - 0 comments

  40. Will all the supervisors be regularly working as "manager in charge", or will that mostly fall to the Access Services Managers? If so, how will their schedules work?

    The management team will work together to have a supervisor on duty. ...

    02/22/2017 - 13:32 - 0 comments

  41. Will the people who are Aides right now still get to work flexible schedules? (i.e. something other than 20 or 40 hours per week)

    Yes, a review of the variable employee category is not within the specific scope of the Alignment Project. ...

    02/22/2017 - 13:32 - 0 comments

  42. The medium model has two Access Services Manager I positions while the small library model has only one Access Services Manager I and the large library model has only one Access Services Manager II. What is the thinking behind the difference?

    The difference is number of FTE supervised. In the model, the medium-sized library has two Access Services Manager Is, both of whom manage a smaller number of FTE than an Access Services Manager II. The ASM II could potentially manage twice as ...

    02/22/2017 - 13:35 - 0 comments

  43. What is the reasoning with the staffing samples? Most of the large libraries have way more than the sample has in terms of staffing.

    The purpose is to illustrate the staffing model of Engagement and Access tracks as they basically apply to libraries rather then focusing on the specifics of a library in particular. ...

    02/22/2017 - 13:35 - 0 comments

  44. Will there be Librarians in both the Alignment track and the Engagement track? My understanding was that the lateral move for Librarians was into Engagement.

    At this point the professional track for MLS-degreed librarians is in Engagement. That said, we may have MLS-degreed librarians who are more interested in the Access/Library manager track. The goal is for staff to really consider where they feel ...

    02/22/2017 - 13:35 - 0 comments

  45. Will there be positions open in the call center?

    We are currently in the process of defining the staff model for the Call Center and the Virtual Library. ...

    02/22/2017 - 13:35 - 0 comments

  46. Would the staffing change? For example, the amount of both Library Aides and Circulation Clerks.

    During the Alignment Project, staffing levels may change slightly, but we hope to keep levels at or near the current level. In general, staffing levels at libraries are set by reviewing the expected service needs and matching the number of staff ...

    02/22/2017 - 13:35 - 0 comments

  47. Do we not have a timeline yet because we don't know how long it will take to get these people and positions in place?

    We are currently developing a full list of the tasks and activities necessary for the Alignment Project. Once the Project Committee has the full list, the schedule will be released to all staff. ...

    02/22/2017 - 13:35 - 0 comments

  48. To clarify, this is going to happen top down correct? The Chief Learning Experiences Officer will be hired first, then build that department, then down to the Library Manager level, etc. Do I understand this correctly?

    With the exception of current staff who are mapped to positions within the Learning Experiences division, all positions in that division will be filled after the Chief Learning Experiences Officer has been appointed. In the Public Services ...

    02/22/2017 - 13:35 - 0 comments

  49. What about the libraries that have no Library Manager now?

    We are recruiting for managers at Ralph Ellison and Del City. In addition, we are presenting the same information and asking the staff the same questions as everyone else. Where do you see yourself? ...

    02/22/2017 - 13:35 - 0 comments

  50. What are the first steps for the Planning team?

    To understand their charge, the scope and establish a timeline. ...

    02/22/2017 - 13:35 - 0 comments

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