Home / What responsibilities fall under Access and what responsibilities fall under Engagement?
What responsibilities fall under Access and what responsibilities fall under Engagement?

- Access: functions that enable the use of the collections, including the general circulation functions, holds, shelving and re-shelving of materials, and collection maintenance (weeding). This also includes directional questions, basic computer help, data gathering, displays, etc.
- Engagement: relationship building, interreach, reference, research, readers’ advisory, programming, strategic planning, evaluation and analysis, civic participation, etc.
View New Service Model Breakdown