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SH 220 Employee Leave
SH 200 Benefits SH 220 Employee Leave Revised Date(s): 12/02 07/06 01/09 06/09 07/11 12/11 10/15 12/16 Revision Type: Commission Tags: ...
12/16/2022 - 08:58 - 26 comments
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SH 630.1 Administrative Procedures for Alcohol & Drug Use Policy
SH 630 Alcohol and Drug Use Policy SH 630.1 Administrative Procedures for Alcohol & Drug Use Policy Adopted Date: 04/89 Revised Date(s): 02/03 05/09 05/19 Revision Type: ...
12/16/2022 - 08:58 - 0 comments
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4th Quarter Safety Training Launched
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12/21/2022 - 12:28 - 0 comments
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December Compliance & Winter Reading Launched!
December Compliance & Winter Reading Launched! ...
12/21/2022 - 12:28 - 2 comments
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MetroU Quick Login Guide
File: MetroU Quick Login Guide Department: Learning & Development Keywords: MetroU , How To , Login ...
12/21/2022 - 16:27 - 0 comments
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Summer Reading Steering Committee Minutes - December 19, 2022
Introductions – Emily ...
12/23/2022 - 10:42 - 0 comments
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Metro Recommends titles for 2022
Hello! It's that time again when we compile a list of all of Metro's favorite books of the past year! Please take a minute to fill out this survey of your favorite books published in 2022 . There are spaces for Adult, YA, and ...
12/27/2022 - 13:49 - 0 comments
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Libraries begin new process for educating customers about library rules of conduct
Date: March 2008 Location: Guest Services ...
03/14/2012 - 14:52 - 0 comments
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Service Principles are introduced system-wide and are reviewed by staff daily
Date: March 2008 Location: Guest Services Corresponding File: Daily_Link.pdf ...
03/14/2012 - 14:58 - 0 comments
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Managers incorporate strategic plan progress as an element of their monthly reports
Strategic Plan Response/Goal: Miscellaneous Entries: Events and Activities that Relate to the Strategic Plan as a Whole Date: April 2008 Location: Guest Services ...
03/14/2012 - 14:53 - 0 comments
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The Downtown Library hosts a holiday open house to feature its meeting room spaces to the downtown business community
Date: December 2008 Location: Guest Services Corresponding File: DnOpenHouse.pdf ...
03/14/2012 - 13:57 - 0 comments
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Revenue from usage of the meeting rooms at the Downtown Library is up by 25% over last year
Date: June 2009 Location: Guest Services ...
03/14/2012 - 13:05 - 0 comments
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An additional format for presenting the Service Principles becomes available on the Intranet. It is a new approach that allows managers greater flexibility in holding service principle discussions.
Date: October 2009 Location: Guest Services ...
03/14/2012 - 12:22 - 0 comments
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Headquarters Manager Candace McDaniel hosts the annual holiday open house to promote MLS meeting spaces to the downtown business community. This year featured an amazing collection of gingerbread houses decorated by various agencies for the occasion.
Date: December 2009 Location: Guest Services ...
03/14/2012 - 12:01 - 0 comments
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Nita Normore distributes periodic newsletters to the extension libraries to keep the informed about MLS developments.
Date: March 2010 Location: Guest Services ...
03/09/2012 - 14:59 - 0 comments
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Twenty MLS staff attend the Public Library Association Convention.
Date: March 2010 Location: Guest Services ...
03/09/2012 - 14:55 - 0 comments
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Nita in Library Operations finalized updates to the Extension Staff Handbook to include revised policies and procedures as well as updated Library Operations information.
Date: September 2010 Location: Guest Services ...
03/08/2012 - 12:07 - 0 comments
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Four staff members attended the Black Caucus American Library Association's 7th National Conference in Birmingham, AL.
Date: October 2010 Location: Guest Services ...
03/06/2012 - 13:00 - 0 comments
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Kay Bauman
Brag: LLAMA Mentoring Committee Chair - ALA Location: Guest Services Date: Wednesday, June 15, 2011 ...
02/06/2012 - 14:08 - 0 comments
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Frequently Asked Questions Concerning Nontransferable Cards and Reserve Pickup
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03/01/2013 - 11:15 - 4 comments
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RSVP for Staff Recognition 2012
Staff Recognition Dinner ...
11/08/2012 - 10:39 - 2 comments
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ILS Vendor Demonstrations *Updated*
Introduction to the Notes from the ILS vendor demonstrations ...
11/05/2012 - 14:22 - 0 comments
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ILS Task Force Meeting Minutes for August 27, 2012
In attendance: Donna Morris, Anne Fischer, Karen Marriott, Lloyd Lovely, Kay Bauman ...
08/30/2012 - 10:51 - 0 comments
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Innovation Plans
Director of Library Operations announced that library managers are creating innovation plans. ...
11/14/2012 - 09:47 - 0 comments
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Library Event coordinator
A position was created and piloted at NW and Downtown for a Library Event Coordinator in order to take care of programming needs. This allows for the Librarian's time to be freed up in order to allow for better service to the customer. ...
11/14/2012 - 09:47 - 0 comments
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Library Managers attend Public Library Association Conference
Strategic Plan Response/Goal: Information Fluency: All visitors can expect library staff to have uptodate knowledge, skills, and abilities to deliver library services. Date: March 2012 Location: Guest ...
11/14/2012 - 10:59 - 0 comments
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Hours of operation extended at all libraries
Strategic Plan Response/Goal: Miscellaneous Entries: Events and Activities that Relate to the Strategic Plan as a Whole Date: May 2012 Location: Guest Services ...
11/14/2012 - 11:04 - 0 comments
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NW staff training
Prior to the opening of the NW Library, staff hired for NW worked at various libraries around the system as part of their orientation and training. ...
11/14/2012 - 11:06 - 0 comments
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Service Principle Newsletter April 1, 2013
Tags: Customer Service , Service Principles Guest Services ...
01/21/2014 - 11:02 - 0 comments
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Service Principle Newsletter April 15, 2013
Tags: Customer Service , Service Principles Guest Services ...
01/21/2014 - 11:13 - 0 comments
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Kevin Sendall
Brag: Much appreciation to Kevin Sendall for leading our Circulation and Materials trainings.. He's been a fantastic staff trainer for our system over the past year. ...
09/04/2013 - 13:40 - 0 comments
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Reading Program
As reported only a few weeks ago, our 2014 summer reading program will be online and we have purchased the software we will use, Evanced Solutions’ Summer Reader : ...
11/05/2013 - 10:49 - 6 comments
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SPinute: What’s your favorite memory of the library?
If you have been following the Ad-Team minutes lately, you may notice a new report from Deputy Executive Director, Kay Bauman. Kay has created a series of SPinutes (Strategic Plan minutes) where she takes a look our Strategic Plan and ...
11/08/2013 - 13:55 - 5 comments
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Staff Development
Managers of Library Operations will attend at least two job related/professional level training per year. ...
12/09/2013 - 16:34 - 0 comments
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Community Involvement
Director of Library Operations will attend at least one program per ...
12/04/2013 - 12:55 - 0 comments
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Library Champion - Kevin Sendall
Date Awarded: December 01, 2013 Position: Extension Specialist Location: Guest Services A Library Champion Because: " Kevin is one of the most positive individuals I've ...
12/16/2013 - 08:21 - 10 comments
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Library Champion - Nita Normore
Date Awarded: December 12, 2013 Position: Administrative Specialist Location: Guest Services A Library Champion Because: "Nita is a Library Champion. She is unfailingly ...
12/20/2013 - 11:52 - 17 comments
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Service Principle Newsletter January 6, 2014
Tags: Customer Service , Service Principle Guest Services ...
01/21/2014 - 10:59 - 0 comments
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Service Principles Newsletter - January 13, 2014
Tags: Service Principles , Customer Service Guest Services ...
01/13/2014 - 08:20 - 0 comments
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Service Principles Newsletter - January 20, 2014
Tags: Service Principles , Customer Service Guest Services ...
01/21/2014 - 10:58 - 0 comments
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Library Champion - Aaron Bluitt
Date Awarded: June 12, 2014 Position: Assistant Director of Library Operations Location: Guest Services A Library Champion Because: " Aaron is a great supervisor! He cares ...
06/20/2014 - 10:43 - 9 comments
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Booking Conference Rooms
As you know, our meeting room booking policies and procedures changed as of June 1. These procedures include the way we reserve spaces for internal meetings and training as well as meetings and events for customers. ...
07/18/2014 - 07:44 - 0 comments
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Library Champion - Mary Sholly
Date Awarded: August 07, 2014 Position: Conference Services Technician Location: Guest Services A Library Champion Because: " Mary has the passion for libraries of a young ...
08/15/2014 - 08:45 - 21 comments
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2015-2016 Travel Planning for Budget
Location: Guest Services Please use the following examples of typical costs to attend a professional library conference during 2015-2016. These are estimates only and are likely to be more or less by the time of the conference. ...
04/01/2015 - 16:05 - 0 comments
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Annual Fee Members to Receive Letter about Increase
Location: Guest Services Much preparation has taken place to ensure staff are prepared for the changes in policies and procedures to take effect July 1. Risa Sargent (DN), Anne Fischer (IT), Cheryl Mann (DN), and Kim Terry (MaC) ...
07/10/2017 - 17:07 - 0 comments
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Public Services Minutes - November 08, 2018
Meeting Location: Homeless Alliance, West Town Campus ...
11/19/2018 - 13:01 - 0 comments
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Library Managers Minutes - November 08, 2018
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11/28/2018 - 15:37 - 0 comments
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Public Services Managers Minutes - February 14, 2019
WA was the host library but the meeting was held at Rainbow Fleet (3024 Paseo) ...
02/21/2019 - 09:37 - 0 comments
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Updated Special Programming Form
Location: Guest Services Public Services and the Business Office have updated the Special Programming Form . It has been added to the forms on the Intranet . ...
06/24/2019 - 15:45 - 0 comments
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Public Services Minutes - December 03, 2020
Mask requirements/mandates (LaVetta) ...
02/01/2021 - 08:18 - 0 comments