Business database, ReferenceUSA has recently integrated with Google translate. The interface and records can be translated into 10 languages, including Spanish and Vietnamese.
To translate the database at any point during use, choose a language from the dropdown menu at the top right of the screen.
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Series 5 (OPT) talks a bit more about habits and emotional intellience. This short video vignette 17(m) 23(s) will give you brief insights on the topic of communication and emotional intelligence. Should you have further interest, there are several Lynda.com courses available. 
Listening is a huge part of communication! EduMinutes Communication Series 4 (OPT) focuses on listening as part of communication. This short video vignette 18(m) 7(s) will give you brief insights on this topic. Should you have further interest you can view the full courses.
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