Administration Scenarios
Submitted by sschrank on Wed, 04/08/2015 - 07:53

In addition to the public side of Summer Reader, there is also a administrative module that allows library staff and teen volunteers to complete various customer service actions during the program.
Familiarize Yourself with these Administration Functions:
- Record Search
- Registration
- Account Updates
- Reset Password
- Log Reading
- Update Customer Log
- Award Incentives
- Remove Awarded Incentives (Staff Only)
- Add Reviews
- Add Family Members
- Transfer Registration (Staff Only)
- Delete a Customer (Staff Only)
- Merge Customers into a Single Account (Outreach Only)
- Generate Reports (Staff Only)
- Summer Reader Icons
Test Your Knowledge:
- Visit: http://metrolibrarysr.evanced.info/pwlogin.asp and login with the demo adminstrative account
- Username: staff
- Password: library
- Locate the registration records you entered earlier in this training using the SEARCH ALL PROGRAMS and the ADVANCED SEARCH.
- Reset a password.
- Add a library card number (if not already entered).
- Update a record with new or corrected information.
- Log reading on a participant's behalf.
- Add a book review on a participant's behalf.
- TRANSFER one of your account registrations to another program (i.e. move a child registration to the teen program).
- Post a REVIEW on your ADULT account regarding how you intend to protect a customer’s privacy/sensitive information when working with the back-end tools. Think about how we protect a library cardholder’s information currently.
- Log in to post comments
Comments
Yes, parents (and grandparents) can use one library card number for all members under the family account if they so desire. The card will be verified at the time of the drawings. Let me know if you have other questions.
I looked through comments, but didn't see this item addressed. We have had lots of families asking about the library card number requirement. Many of our families have one library card for the family. Thus, children will not have their own number. I have been telling them to enter the "family" number. I have also had one adult sign up a grandchild and use her card number. Are we able to make allowances for this for the final prize drawing? Carol