Meeting Room Update on Internet
Submitted by admin on Mon, 12/05/2016 - 15:11
Stemming from an Ask Tim question, we've worked with the Regional Meeting Room Approvers to develop what we hope will be a more useful Meeting Rooms page for us and for our members. Here are some of the goals we had for this project:
- Create an easier interface for members to determine rooms available for rent
- Display additional information on the rooms available for renting
- Ability to request a specific room
- Show the hours of operation for each location to mitigate request coming in before and after hours
- Show contact information for each library to help member with same day requests
- Enhance the request form to include more information for the meeting room approvers
- Update language to reflect a “request” rather than a “reservation”
What this page doesn't do is automatically reserve the room nor does it show the availability of rooms but we hope to have those features built in to any product we would purchase to replace Spaces.
This updated Meeting Rooms page will go live Monday, Dec 19. Please explore this page before it goes live and share your feedback with us in the comments.
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Comments
The meeting room page looks good. Thanks for your efforts in making it more user-friendly.
I think it is really so much more user-friendly! Way to go, MLS!
I cannot express how excited I am that this has been updated!
Do you want me to take a picture of the CH meeting room? We can get that for you.
That would be wonderful! Thanks so much Jana! Once we have it, we will add it to the site.
Thanks Jana! We've updated this!!
Looks like it gives the member a better idea of room capacity. Thanks for working on this!
These changes look like a big stride in the direction of usability. Very excited.
One bit of feedback that I've heard from our LEC: The phrase "Additional room setup requirements" sometimes gets weird responses, from requesting decorations in a particular theme to asking us to provide a cake. I'd suggest playing around with the language to see if we can make our intent clearer.
Do you have any suggestions for wordage? Luckily, text is the easiest part for us to fix and update. We can play around with it until we find out what's getting the results we need.
I'm sure someone more skilled than I can answer this question better. My initial thought was "Additional furniture setup instructions". I'm sure that has it's own set of problems. Anyone else want to give this some thought?
"Furniture arrangement instructions" perhaps?
I also think it might be helpful to not make it a "required" field. Personal pet peeve of mine.
I definitely think this field needs to include "furniture" or "tables and chairs". That way members know that we are wanting specifics about the furniture setup and not what decorations they'll be bringing!
Hello Everyone,
I've updated the language to say:
Additional furniture setup instructions:
Please describe table and chair configuration
I decide to leave that section as a requirement as another open-ended option to receive information from our members and provide as much information as possible to our Room Approvers.
Please let me know if you like this update or if you have any additional suggestions.
It doesn't leave a lot of leeway for anyone to request the provision of chocolate fountains and hot tubs.
This looks great and I think it will help a lot!
It says $125, but if you get each room separately it's only $105 ($25 + $40 +$40) total.
Hey Kim,
It appears to be correct in Spaces and on our Room Reservation listing online: http://www.metrolibrary.org/meeting-rooms/fees and
I'm not sure the reasoning behind the price difference. I do know the library managers are working on new fee structures. I believe this will be evaluated with their recommendations. I do not know of the timeline, but I know it's something that has been discussed.
I hope this helps!
Since this is to be a publicly available product, I'm not sure how it would work, but it would be very helpful in some way to direct staff to the correct process for booking staff-only meeting rooms like the one at the SC. I don't know how many times I have scheduled a meeting using the Outlook procedure, and found someone else there who booked through Spaces not knowing that we aren't supposed to book that way. I'm sure that the fact that those rooms are not listed on this product will help, but there seem to be a fair number of people who are not aware of how to book staff-only rooms.
I absolutely love this! The pictures and room capacity information are going to be so useful for our customers.