Julie welcomed everyone and had them to introduce themselves, their location and the reason for attending the forum. Circulation Surveys were distributed for everyone to complete and turn in later. Julie briefly elucidated on the goals of the forum:
• Improve consistency of policy and procedural adherence amongst MLS locations.
• To provide a system-wide venue of communication for circulation clerks.
• Platform for sharing ideas.
• To put circulation clerks in position to where they can hear information first-hand.