Reference Survey

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Annual Reference Survery

It’s time for this year’s ODL Reference Transactions Survey. The survey will run from Sunday, August 23 through Saturday, August 29, 2020. Staff only need to keep track of Reference Questions (instead of Reference and Non-Reference). ODL only requires that we submit a count of Reference Questions, and previously Non-Reference Questions were tracked for internal use only.

2018 ODL Reference Survey Results

A few weeks ago, we conducted the ODL Reference Survey. The survey ran from September 5th through September 11th. Library staff kept track of the times they helped customers with their questions and noted whether they were answering Reference or Non-Reference questions.

Thanks for all of your help in taking the time to participate in the survey! 

Now that the survey is complete, we'd like to share some of the results. 

ODL Reference Survey Starts Tomorrow (9/5)

Library Staff,

The ODL Reference Survey starts tomorrow (9/5) and runs through Tuesday, September 11th. Don’t forget to keep track of your customer interactions! Links to the survey and further details can be found in the original intranet post. Thanks again for all your help, and if you have any questions please reach out at [email protected] or extension 3821.

Reference Survey Recap: Days 1 - 7

March 28-April 3 Reference Survey

Reminder: 2016 reference survey begins Monday, March 28 and runs through Sunday, April 3. The survey can be found here. Read more to learn about the survey.

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