Anne introduced Dennis Wisdom from C H R Solutions, the telephone consultant for the new telephone system. He will visit each library inquiring about telephone features desired.
Jim demonstrated and discussed how the email notification worked. He stated that the receipts that the customer receives for materials checkout will not show their card number; however, a receipt with the card number displayed can be obtained if the customer request it.
Judy stated some customers may be unhappy with the changes, but it is a security issue for others. This program will be implemented May 1st. for staff.
Jim said that 15 – 16% of materials reserved are not picked up. Also, Jim states that the next paycheck the staff receives will not have a social security number displayed. (See April Tech group minutes for additional information.)
