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1. Furnishings

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   11/29/2012 - 11:20 - 0 comments

2. eMedia classes

   Provided eMedia classes with the Public Computer Specialist ...

   11/29/2012 - 11:22 - 0 comments

3. Bike Rack

   Received a Grant to landscape the west entry and provide new bike racks for customers ...

   11/29/2012 - 11:24 - 0 comments

4. Market segmentation

   Del Library Objective: Using basic market segmentation data librarians will gain a stronger understand the community’s interest and tailor programs to fit those needs and insure that all segments of the community are represented. ...

   11/29/2012 - 11:33 - 0 comments

5. Quiet Area

   Del City Library Objective: In 2012 the Del City Library will be replacing new carpet. To take full advantage of this opportunity, it will also undergo a face lift by rearranging the furniture and shelving to provide the following: ...

   11/29/2012 - 11:38 - 0 comments

6. Community relationships

   The former Manager of Operations at Del City began a relationship with the Chamber of Commerce that has been continued by the new manager. The current manager is working with the Chamber of Commerce and EastWord News to further promote the ...

   11/29/2012 - 11:47 - 0 comments

7. Staff attends training

   The librarians attended CONNECT and participated in a variety of on-line and in-person training on information management and online resources. Two librarians also attended the Collection Management workshop. ...

   11/29/2012 - 11:49 - 0 comments

8. Programming revamped

   DN has revamped programming to target the urban crowd moving into the area and to capture the lunchtime business customer ...

   11/29/2012 - 11:52 - 0 comments

9. Staff training

   Staff attended training in many topics, including two staff members who went to the Public Library Association meeting in Philadelphia, PA, and the Joint Conference of Librarians of Color in Kansas City, KS. ...

   11/29/2012 - 11:53 - 0 comments

10. Oklahoma Room

    The Oklahoma Room continues to grow their virtual presence. ...

    11/29/2012 - 11:54 - 0 comments

11. Relocate New books

    Relocated New Books to a more secure location that accommodates more browsing customers at a time. ...

    11/29/2012 - 11:57 - 0 comments

12. Enhance children's area

    Enhanced the children’s area with new toys, paint, and artwork. ...

    11/29/2012 - 13:35 - 0 comments

13. Increase awareness of eMedia

    Increase community awareness of new formats including e-media and Playaway through the use of community outreach, displays, one-on-one customer interactions and information provided during tours. ...

    11/29/2012 - 13:38 - 0 comments

14. Tours

    Increase community awareness of programs and services offered at the new Northwest Library through community outreach, posters and other signage, one-on-one customer interactions and information provided during tours. ...

    11/29/2012 - 13:42 - 0 comments

15. Survey interests

    Ensure that the community feels that their interests are being considered in library events and programs by surveying library customers about their interests and needs and gathering feedback after library events. ...

    11/29/2012 - 13:43 - 0 comments

16. Designated Places

    Northwest Library staff will make sure reading and study areas stay clean and inviting by regularly cleaning tabletops and roving through the areas routinely throughout each day to ensure that library materials are picked up, trash is disposed of, ...

    11/29/2012 - 13:45 - 0 comments

17. On-the-job training

    All Northwest Library staff will attend or participate in at least one job-related training session per year. ...

    11/29/2012 - 13:47 - 0 comments

18. Provided feedback to MSL

    Training and information will be provided for staff on new databases and materials formats to ensure that they are able to effectively assist customers with new library resources.  Several staff members have participated in the database trials and ...

    11/29/2012 - 13:49 - 0 comments

19. Teen Computer Signup

    Library staff will offer information about YA computer sign up to customers in that age range to ensure that customers are aware of that resource. ...

    11/29/2012 - 13:50 - 0 comments

20. Programs

    Girls/Boys Nights had around 50 people attend each night. ...

    11/29/2012 - 13:52 - 0 comments

21. Updating

    Removed the old lounging seats that were worn and dirty from the Teen/Young Adult area and added a second café table with high stool/chairs. This creates a visible space for teens to sit and study and makes this area more inviting and functional. ...

    11/29/2012 - 13:57 - 0 comments

22. Efficiency

    Library materials are accessible to customers within 12-24 hours after being returned. Through a process where Library Aides visited other libraries that did not use shelving in their work rooms and came back excited about the simplicity of their ...

    11/29/2012 - 13:59 - 0 comments

23. Landscaping

    The front entrance of the library and the much of the outside parameter was landscaped, funded by the Parks and Public Spaces Initiative with the Oklahoma City Community Foundation. We received a new bicycle rack that is a public art piece placed ...

    11/29/2012 - 14:01 - 0 comments

24. ShelfLife - December 2012

    Tags:  Friends , Taxes December 2012 ShelfLife ...

    11/30/2012 - 13:05 - 0 comments

25. ShelfLife - November 2012

    Tags:  United Way , Human Resources November 2012 ShelfLife ...

    11/30/2012 - 13:06 - 0 comments

26. INFO Magazine - December 2012

    Tags:  Calendar , Magazine ...

    11/30/2012 - 13:58 - 0 comments

27. Identify and Implement a new Mission Statement for Volunteer Services

    Create a mission statement for all volunteer interactions that is succinct, engaging and empowering. ...

    11/30/2012 - 14:56 - 0 comments

28. Volunteer Measuring Stick Survey Administered and focus begins for 2013

    The Volunteer Measuring Stick Survey will be sent to all currently active volunteers to measure their level of engagement and fulfillment through their experience with the library system. Staff will be coached by the volunteer coordinator ...

    11/30/2012 - 15:12 - 0 comments

29. Monthly check in with SPOCs at each location

    Volunteer Coordinator will check in by e-mail, over the phone or in person with each SPOC at least one time during the month to ensure all questions are answered, ideas are captured and relationships are strengthened. This will be an informal ...

    11/30/2012 - 15:19 - 0 comments

30. Create Summer Volunteer Video Training Scenarios

    Training videos available on the web will be produced and made available for staff and teen volunteers to view prior to summer at the library. In addition to the information that needs to be conveyed through each customer interaction, each ...

    11/30/2012 - 15:29 - 0 comments

31. Mohammed, Sheikh

    Volunteer Image:  Volunteer Location:  Capitol Hill Library ...

    12/03/2012 - 13:15 - 0 comments

32. Fernado, Esquivel

    Volunteer Image:  Volunteer Location:  Midwest City Library ...

    12/03/2012 - 14:05 - 0 comments

33. Service Principle Newsletter December 3, 2012

    Tags:  Customer Service , Service Principles ...

    12/03/2012 - 14:31 - 0 comments

34. Northwest Library Highlighted in Library Journal

    The Northwest Library was highlighted in the Library Journal article: Year in Architecture 2012: Spaces To Grow. Click here for more information: http://lj.libraryjournal.com/2012/11/buildings/year-in-architecture-2012... ...

    12/04/2012 - 10:37 - 0 comments

35. Fines & Misc. Revenues - November 2012

    Document Type:  Fines & Misc. Revenues Fiscal Year:  FY 12-13 Fines & Misc Revenues:  2012-11.pdf Tags:  Fines , Revenue , Statistics ...

    12/05/2012 - 10:17 - 0 comments

36. ALTAFF Board

    Diane Sarantakos, Director of Development, recently won an election to serve a three year term as a Trustee at large for the ALTAFF board. ...

    12/05/2012 - 14:05 - 0 comments

37. Wage & Hour Reports - November 2012

    Document Type:  Wage & Hour Reports Fiscal Year:  FY 12-13 Wage & Hour Report:  2012-11.pdf Tags:  Wages , Hours , Statistics ...

    12/05/2012 - 14:11 - 0 comments

38. ALA presentation

    Anne Fischer, Stacy Schrank & Kay Bauman present at LITA’s Current Technologies in Libraries: Flash Presentations highlighting our iWeed, iFind, and iBrowse applications for the iPad. ...

    12/05/2012 - 14:23 - 0 comments

39. Wellnet Newsletter - December 2012

    Tags:  Benefits , Health , Prevention ...

    12/06/2012 - 08:31 - 0 comments

40. Library Exhibit/Display Application

    Department:  Public Services Keywords:  Applications , Library Exhibits , Displays ...

    12/06/2012 - 10:32 - 0 comments

41. Circ Gains & Losses Report - November 2012

    Document Type:  Circ Gains & Losses Reports Fiscal Year:  FY 12-13 Circ Gains & Losses Report:  2012-11.pdf Tags:  Reports , Statistics , Circulation ...

    12/06/2012 - 13:38 - 0 comments

42. 5 Things

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43. 5 Things - 1

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44. 5 Things - 2

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45. 5 Things - 3

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46. 5 Things - 4

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47. 5 Things - 5

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    12/06/2012 - 14:38 - 0 comments

48. X-Change Meeting Minutes for December 3, 2012

    X-Change Meeting Minutes Date: December 3, 2012 Location:    Southern Oaks Library ...

    12/07/2012 - 14:06 - 2 comments

49. Library Visits Report - November 2012

    Document Type:  Library Visits Reports Fiscal Year:  FY 12-13 Library Visits Reports:  2012-11.pdf Tags:  Library Visits , Reports , Statistics ...

    12/10/2012 - 08:58 - 0 comments

50. Service Principle Newsletter December 10, 2012

    Tags:  Customer Service , Service Principles ...

    12/10/2012 - 11:44 - 0 comments

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