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Submitted by candace.robertson on Wed, 03/17/2021 - 07:59

Niche: Ryan Dowd on Service Animals: Your Obligations Under the ADA
In this training Ryan Dowd will discuss:
- Which types of animals are covered by the Americans with Disabilities Act (ADA).
- Which two questions you can legally ask (Yes, there are only two!).
- Whether you can legally exclude a service animal if it growls, poops, sets off someone's allergies, or scares someone with a phobia.
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The information contained in the multimedia content and resources/handouts posted represents the views and opinions of the original creators of the content and does not necessarily represent the views, procedures, or policies of the Oklahoma Metropolitan Library System.
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Comments
This one was really helpful, making clear the distinction between service animals and emotional support ones (and how you can sometimes tell the difference without having to ask). It's also interesting to know that you can ask a service animal to leave the premises under certain conditions. I did not know that.
Hi Patrica, thank you for that great feedback! I'm glad you found this training helpful.