Denyvetta shared a VERY large notebook of handouts from the various programs she attended at PLA, and encouraged other attendees to share their experiences.
Karen Bays encouraged everyone to check out the PLA website for a list of links to print out our own copies of many of the program handouts.
Deborah Willis shared a brief video of a PLA program she attended, “Project Lift.”
There was a lengthy discussion on Contact Training, with most of it focused on the hardships that a course of this length (15 weeks) can cause on scheduling, especially for smaller libraries. Concern was also expressed that it will be difficult, if not impossible to work all public service staff through a course of that length within the length of time set out in the Strategic Plan. Several different people recommended we explore the possibility of contracting with MetroTech or one of the local universities to see if we can offer an Advanced Interpersonal Communications class, which would offer much of the same information, but in a much shorter time frame.