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The FAQs of (Library) Life

Have you used our Frequently Asked Questions to help a member or to find an answer for yourself? If not, it's worth a look.

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Updates to metrolibrary.org

The green Questions/Help button at the top right of metrolibrary.org has been updated to redirect to the FAQ. When this button is clicked by someone using a desktop, laptop, or tablet, a list of the top 5 questions received through the Ask a Librarian form is displayed. Users can click on one of those questions for its answer or they can choose to View all FAQs or Ask Us to be directed to the Ask a Librarian form. Additionally, the About Us page has been updated. We hope this page is more appealing and usable for you and your members.

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Preview and test our Frequently Asked Questions page

On Monday, April 4 11, we will debut a Frequently Asked Questions (FAQ) page on our website that will allow anyone to search for answers to common questions that we frequently receive (e.g. How do I log in to my account? Can I renew an eBook?). We'd like you to help test this new page.

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