April Course Highlights
April Course Highlights
We have compiled a list of courses to highlight National Library Week (April 7th – April 13th) and Stress Awareness Month.
Library Staff Skill Builders
Legal Reference for Library Staff
Course Date: On Demand
Description: 60 min
Description: This module is designed for non-law library staff who work with people who have legal and government questions. You will learn basic information about what types of legal questions you may be asked, and what you can do to answer them. For those times when your collection does not provide adequate information, you'll find tips on how to refer the library user and/or their question to a more satisfying source of information, including specialized law libraries or legal organizations.
Click here to register for the course.
Engaging with Patrons on Social Media
Course Date: On Demand
Course Duration: 60 min
Description: Niche Academy Webinar. Social media can be an essential piece in your library’s communications toolkit, especially if your building is closed or has limited in-person services. It is not only a promotion tool, but also a way to entertain and engage with followers. Join Tiffany Breyne, Communications Coordinator at Skokie Public Library (IL), to learn practical tips on how to crowd-source content from staff and followers, tools to make social posts easier to plan ahead, which platforms are less (or more) time consuming, and how to promote advisory and librarian expertise online.
Click here to register for the course.
Call Me: How to Level Up Your Phone Skills
Course Date: On Demand
Course Duration: 5 min
Description: Even today, a phone call is still an excellent tool for communication. Being able to hear a person’s voice enables the conveyance of emotion and intonation. It’s important to keep your phone skills fresh so you can take full advantage when a phone call is in order. Make sure you're ready to listen and communicate effectively, so you don't have to follow up on all your calls with clarification.
Click here to register for the course.
Library Patrons’ Privacy
Course Date: On Demand
Description: 60 min
Description: Often, in the rush to introduce the most cutting-edge technologies, or create a flexible environment for patrons, certain ethical considerations are overlooked. It is imperative not only to ensure that patrons have an excellent experience, but also that their rights to privacy and intellectual freedom are protected. This webinar introduces several considerations for professionals when introducing emerging technology within a library environment.
Click here to register for the course.
Cultural Competence for Librarians
Course Date: On Demand
Course Duration: 60 min
Description: Libraries are a public service, and as a staff member you'll work with all kinds of patrons. But the staff demographics in your library might not reflect the diversity in your community, which can cause misunderstandings or miscommunication with patrons. Effectively interacting with people who are different from you is part of being culturally competent. And learning more about cultural competence can help you manage interactions with more confidence and better serve patrons! By the end of this tutorial, you’ll be able to: Define cultural competence Explain why cultural competence is important Develop your own cultural competence
Click here to register for the course.
Building News Literacy for Tweens and Teens
Course Date: On Demand
Course Duration: 60 min
Description: Children are exposed to more news at earlier ages through parents and teachers, students and friends, and digital devices. Join Tom Bober, school librarian and 2018 Library Journal Mover and Shaker, to gain an understanding of tweens’ and teens’ news literacy realities. Librarians of all kinds will leave the webinar with a practical set of simple terms, resources, and approaches librarians can support their news literacy growth.
Click here to register for the course.
Addressing Library Anxiety
Course Date: On Demand
Course Duration: 5 min
Description: As a staff member, you might be the first person someone talks with in the library. The encounters they have with you can shape how they feel about library services. By the end of this tutorial, you’ll be able to: Describe library anxiety Respond to patrons experiencing library anxiety
Click here to register for the course.
Survival Spanish for Library Staff
Course Date: On Demand
Course Duration: 60 min
Description: Welcome to Survival Spanish for Library Staff. Survival Spanish for Library Staff was an all-day workshop Infopeople developed to provide library staff with basic skills for communicating with Spanish-speaking patrons. Now the essential words and phrases taught in the workshop have been integrated into easy to digest sections that are structured so that you can practice at your own pace, whenever you want, for as long as you want! These tracks are designed for individual use, but are suitable for group practice, too!
Click here to register for the course.
Stress Awareness Month
Stress Management: Stress Awareness Comes First
Course Date: On Demand
Course Duration: 10 min
Description: There are two kinds of stress people deal with: motivating stress that helps you get things done, and paralyzing stress that stands in the way of your productivity. It paralyzes us at times. It keeps us from those very kinds of things that the good stress could have helped with.
Click here to register for the course.
The Basics of Managing Stress
Course Date: On Demand
Course Duration: 20 min
Description: In honor of Stress Awareness Month learn the basics of managing stress in this short course.
Click here to register for the course.
Stress Management: Personality Types and Stress
Course Date: On Demand
Course Duration: 15 min
Description: Have you noticed that some people in your life are easier to get along with than others? The Skillshub "Personality Types & Stress" course looks at how people handle stress in different ways. Once the course is complete you will be able to consider how different personality types relate to stress and what this might mean to you. You may also recognise your own stress mechanisms too.
Click here to register for the course.
Practicing Self-Compassion
Course Date: On Demand
Course Duration: 15 min
Description: When was the last time you were truly kind to yourself? Often, we forget to show ourselves the same level of compassion and care that we show others. This audio-only course is led by Jay Vidyarthi, a human-centered UX designer and mindfulness expert who works in the intersections of well-being and technology, designing and researching new strategies to restore attention and develop positive mental health. In this guided meditation, you'll learn to cultivate self-kindness by connecting with what makes you happy. you'll use images and a mantra, or repeated phrase, to show yourself compassion. Finally, you'll reflect on small ways you can show yourself compassion in your daily life. After this course, you'll have a stronger sense of self-compassion to bring into your day-to-day experience.
Click here to register for the course.
Mental Health for Managers: Helping an Employee Struggling with Mental Health
Course Date: On Demand
Course Duration: 10 min
Description: Understanding the support available to you, and to your employees, is critical in helping someone struggling with mental health problems.
Click here to register for the course.
Building Better Mental Health
Course Date: On Demand
Course Duration: 10 min
Description: Your mental health affects every aspect of your life, from your mood to your relationships. In this module, we'll look at tips and techniques to keep it in good shape.
Click here to register for the course.
Overcome Anxiety
Course Date: On Demand
Course Duration: 15 min
Description: Overcome Anxiety will help people feel normal, given 1 in 4 people now experience anxiety more frequently. In this course, learners will discover that anxiety includes symptoms like a racing heart, a desire to withdraw socially, excessive worrying, even panic attacks. Overcome Anxiety is a timely course for the increasing number of people experiencing and complaining of anxiety, providing proven ways to overcome the problem. Psychology expert Peter Quarry suggests slow breathing, mindfulness and challenging your self-talk.
Click here to register for the course.
Gain Confidence to Overcome Social Anxiety
Course Date: On Demand
Course Duration: 9 min
Description: Move beyond the misconception that social anxiety is merely shyness. This course will discuss the causes of social anxiety, recognizing signs such as event checking, conversation rehearsal, phone call avoidance, and the use of coping mechanisms. Explore the emotional and physical toll of social anxiety, from overwhelming pressure to fit in to feelings of loneliness. Learners will acquire practical strategies to build confidence, foster genuine connections, and overcome the barriers imposed by social anxiety.
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