New Mental Health Series in MetroU

California Library Services ~ Mental Health Initiative Video Series Available in MetroU

Complete one or all of the videos available in this series! Search the titles in the MetroU catalog or find under Topics - Our Core Values - People First.

These episodes cover how to establish a positive staff culture around mental health/illness, compassion fatigue, dos and don’ts when interacting with patrons affected by mental illness, teen patrons affected by mental illness, and how to address patrons complaining about individuals experiencing mental health challenges in the library. These videos were produced as part of the California State Library’s Mental Health Initiative to increase the state’s libraries’ ability to better serve guests affected by mental illness.

The six episodes include:

1. Welcome to the Mental Health Initiative Video Series by California Library Services
2. Establishing a Positive Staff Culture Around Mental Health
3. The Do's and Dont's of Interacting with Patrons Affected by Mental Illness
4. How to Establish Positive Relationships with Disruptive Patrons
5. Exploring Compassion Fatigue
6. Successfully Addressing Guest Complaints About Patrons Affected by Mental Illness