Overdrive app to be sunset at the end of April

The Overdrive app will be sunset by the end of April, 2023. In the weeks before the Overdrive app goes away, current in-app messaging will be updated to give users a final reminder to switch to Libby. Users who try to access Metro's digital collection in the Overdrive app after the deadline will see a message informing them they need to upgrade to Libby. The Libby app is not yet available on the Amazone Appstore. Until it is, the Overdrive app will remain available for Kindle Fire users to download and access until further notice. Users with Kindle Fire devices can also sideload Libby manually following these steps. 

RTL update:

The "request to library" (RTL) feature that customers currrently use to recommend titles for purchase will be discontinued across all platforms with the Overdrive app at the end of April, 2023. Libby will shortly thereafter release a new feature for users to discover and share interest in titles that are not yet in our collection. There will be two ways for users to discover titles that we do not yet own. 

1. If a user searches for a title, author, or series and it returns no results, Libby will automatically expand into a "deep search" to display relevant titles that are not in our collection but are available in the wider Overdrive Marketplace catalog. 
2. If a user runs a search that returns fewer than 100 results, they can manually apply a new filter (called deep search) to expand their search across the Overdrive Marketplace catalog. 

From the expanded results, users with acess to multiple libraries (Pioneer, Tulsa, etc.) will see relevant results from other saved libraries and titles that are not currently offered by any of the libraries. If a title isn't offered by any, the user can add a Notify Me tag to the be notified if one of their libraries adds it. 

Resources for Staff:

More information and FAQs specifically for staff can be found at the Overdrive Resource Center

Here is a link to the Outside Training Form for staff who make use of the staff training videos and wish to recieve credit in MetroU.

Resources for Users:

• Libby Help: How-to videos and step-by-step instructions on Libby Help explain how to use the app.
• Overview page about the transition to Libby: This informational page for users includes an overview about the sunset, FAQs, and training opportunities.
• Virtual training: Users can sign up for a virtual training session hosted by the Overdrive team.
• Options for Kindle Fire devices: Amazon has not yet accepted Overdrive's submission of the Libby app to the Amazon Appstore so the Overdrive app will remain available for Kindle Fire  users to download and access until further notice. Users with Kindle Fire devices can also sideload Libby manually following these steps. 

Please don't hesitate to email me with questions you may have. If I don't know the answer, I can pass those questions on to our Overdrive customer service representative. 

Thank you!