X-Change Meeting Minutes for February 15, 2010

X-Change Meeting Minutes

Date: February 15, 2010

Location: Midwest City Library

Those in Attendance:

Ann Alliota, Lynda Bahr, Julie Ballou, Kay Bauman, Barbara Beasley, Kellie Bradford, Janet Brooks, Rosemary Czarski, Denyvetta Davis, LaVetta Dent, Priscilla Doss, Tim Fisher, Kelley Hoffman, Chris Kennedy, Jack Kinzie, Lloyd Lovely, Candace McDaniel, Donna Morris, Dana Morrow, Todd Olberding, Michael Owens, Jamar Rahming, Pauline Rodriguez - Atkins, Anita Roesler, Diane Sarantakos, Stacy Schrank, Angela Thornton, Phil Tolbert, John Utley, Maria Watkins, Randy Wayland, Jimmy Welch, Fariba Williams, Patrick Williams, John Wood

Guests: Kevin Sendall, Beth Wilson, Evelyn Brown

Welcome

Kay Bauman called the meeting to order at 2:00 pm. Kay welcomed the supervisors to the Midwest City Library and X-Change meeting.

Budget

Lloyd presented an introduction to the MLS budget and sources of revenue.

Cultural Survey Update

Kay shared the following summary of what has happened so far.

• In March 2009 at X-Change, Cathy McCullough presented the culture survey results. We discussed it in small groups and then were charged with sharing the information with those we supervise. 
• In May 2009 at X-Change, we broke up into 5 groups where we each shared about the information we gathered when we had our individual staff meetings. Then we distilled all that information into three areas that would become our system-wide focus: 

1. Increasing staff appreciation 
2. Improving communication
3. Being more receptive to change

• X-Change members volunteered for 3 ad hoc groups that were to:
1. Investigate root causes and action items
2. Be liaisons to ensure two-way communication with staff systemwide
3. Involve staff throughout their process of investigation
• In August 2009 at X-Change, each of the three groups again provided an update with their continued work. The group on being more receptive to change reported that a new committee was formed and they will be reporting later. 
• During this February 2010 meeting, each of the three groups were to report and include the following information in their presentation:
• Review the charge
• Provide background on what the group has done
• Describe how they gained input and involvement of all staff in order to represent a broad range of opinions and ideas.
• Provide any suggested action items in as much detail as needed

Committee Presentations

Increasing Staff Appreciation

Stacy Schrank, Denyvetta Davis, Jamar Rahming, Pauline Rodriguez-Atkins, and Roy Ballou

The group met several times and decided they wanted to have an idea of what staff really meant by their original responses on the survey. The group had Stuart create another survey to measure the meaning of the original responses. The majority of the people that completed the second survey did feel appreciated. The system as a whole provides many ways for people to feel appreciated with benefits, a good wage, etc. But there is not a standardized system for supervisors to provide special recognition to staff. During the last XChange meeting, the group charged supervisors to find ways to provide appreciation. This is not a simple process, because not everyone wants the same type of appreciation. 

The charge: How do you teach people to show appreciation?

Every individual knows what they need to feel appreciated and it’s something between an individual and their supervisor. They solicited feedback on this from the three leadership classes and will share their findings at a later date.

The group provided some resources for supervisors on recognition:

• The supervisory series has a component of recognition
• There is a collection of cds in the lending library that has ideas for recognition.
• Metro U can add more classes on recognition as needed 

Improving communication

Report attached

Being more receptive to change

Report attached

After the presentations, the supervisors discussed the ideas that were shared. They determined that there were many overlapping points from the three groups and this information could be synthesized in some way. The Ad Team will determine what the next steps will be and will provide an update at the next XChange on implementation.

Adjournment

After no further business the meeting was adjourned at 4:00 p.m.