Redbox

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Type of Pilot Project: 
Public Service
Describe Project and Impact: 
Housing Redbox kiosks outside our libraries will provide another dimension to our 24-hour library model and offer popular movies and video games we currently can't provide our customers.
Project Description and Expected Outcomes: 
Install Redbox kiosks at select locations. This will fill a number of community needs currently unmet: new, popular releases of movies that aren't major award winners or based on a book; video games; Blu-Ray movies; the ability to get a movie at the library past closing. Additionally, for movies which MLS does purchase, but which have very long wait lists, this would provide an alternate way of getting the movie while still at the library. Redbox shares 3% of the profits with the library. This will open up a new segment of the market by drawing gamers and movie enthusiasts to the library without our having to make space inside the library for Blu-Ray/Playstation/Xbox/Wii formats, while easing some of the demand (and wear and tear) on our most popular DVD titles.
Why should we select this project?: 
We have growing demand for new titles and formats and limited space. This would allow us to offer those titles and formats without needing to change our purchasing policies.
Constraints, Limitations, or Dependencies: 
There is (still, I believe) a wait list for partnering with Redbox; for the library to purchase a kiosk would be expensive (although we would then keep 10+% of the profit).
Source of Inspiration: 

In 2010, Redbox first partnered with public libraries (including Henderson, NV; Charlotte, North Carolina; Lexington, Kentucky; Princeton, New Jersey and Orlando, Florida)to provide rental kiosks outside the library.

Partner/Supporting Departments: 
Public Services
Performance Indicators: 
Other
Other Indicator: 
Number of items rented
Environment: 
Library
Relationship: 
Build
Experience: 
TeXperiences
Estimated Costs
Personnel: 
$0
Commodities: 
$0
Contractual (Professional Services): 
$0
Capital (Construction/Renovations): 
$0
Total: 
$0.00

Comments

26
vicki.thompson
Nice!
Great idea Kevin! We seem to have a large demand for movies that we don't carry, this might help solve that problem!
gsullivan
Great Idea
I think that this is a great idea since the M.L.S. won't own the D.V.D. We won't have to wait until movies are 20+ years old to make the community smarter one member at a time. I really think that we could get the best of both worlds here because we can throw these circulations onto our statistics as well.
mweathers
The DVD policy needs to change
I think that having movie boxes (not necessarily Redbox, but with library movie boxes/DVDs) outside of the library for 24 hour access is a great idea. The best way to solve the problem of not having the movies that our customers want is to change the selection policy. The selectors and other MSL staff have wanted this policy changed for years. We want our customers to have the popular movies that are out rather than waiting to see if they will win the few awards specified in our current policy. We get customer recommendations for new movies daily, and many of them we are unable to purchase do to the policy. The Materials Selection policy is up for review in December. I wish we were looking at it sooner, but I'm glad there is going to be a chance to make it better.
gsullivan
Hope
Maybe with the recent loss of a few lib. comm. members we could get this brought to the commission for a vote or at least maybe in Dec. there won't be as much bias towards this medium!
kassy.nicholson
Movieboxes
I don't know how they compare cost-wise, but we might also look into the type of Movieboxes that Pioneer has at several of their locations. They are sort of like a Redbox, except you reserve movies via the catalog, and the machine just vends them. We wouldn't be making a profit, but it would be a free service for our members, rather that one they have to pay for, and it would address the space constraints of adding more movies to the collection.
mweathers
Movieboxes
Yes, the movieboxes would be great. We'd want to research to get the best one available. I've used the one at the Moore library and I think it's slow, and a few times it was broken or wouldn't accept the returned DVD. It would be nice if customers could reserve a movie from it online to then pick up later, but also have the titles that aren't on reserve browsable on the moviebox and available to check out.
jwalker
Movieboxes
There were multiple vendors with movieboxes at ALA, and they were really neat with a variety of options.
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