Disaster Relief
Submitted by mary.robinson on Fri, 07/15/2016 - 15:53
Type of Pilot Project:
Public Service
Additional Contributors:
Kevin Cook, Janeal Walker
Describe Project and Impact:
1. Create partnerships with local community organizations such as the Red Cross or Oklahoma County React to provide help and relief to communities and individuals in times of crisis/disaster by administering resources.
Project Description and Expected Outcomes:
Part 1. Create resource kits with books, pamphlets, maybe fine waivers, etc to be stocked as needed at partner organizations such as Red Cross. These would go out to individuals who are suffering from a disaster such as a house fire.
Part 2. Send selected employees to training (if necessary) with the partnered organization to be prepared to help in times of crisis and natural disaster. If a crisis should occur, available trained employees take part in community outreach to provide water and resources to suffering families. Along with water and resources, partner to provide comfort through free giveaways of Children’s, Tween, Juvenile, and YA books to families in need that have lost homes and essentials. Create brochures of resources that are offered within the library to struggling families. (Depending on timeline of disaster and the community’s ability to participate) staff on site of disaster can take Carl Connect and related resource materials for checkout, or show examples of what is available at the library to help them in the time on need. It would also be helpful to be able to issue restricted/temporary cards to those who cannot provide an ID because all their belongings were lost. Make known at events to community members the resources like free computer access, wifi, databases, etc. that may help their lives return to normal.
Why should we select this project?:
1.Creates a stronger relationships and a presence with communities and the people.
2.Provide comfort and service to individuals and children in need.
3.Connect with the community outside of school systems to bring non library customers into the library as well as encourage a stronger interest to inactive card/library members.
4.Increase circulation on subjects related to rebuilding life after natural disasters.
Core Value Connection:
Library Members First – We are committed to the success of our community members and provide the highest level of customer service by providing comfort and resources in their greatest times of need. We have the ability to help; not only in success, but in times of need when it counts the most.
Integrity and Trust in Us and by Us – Provide excellent stewardship of community resources. Create a unique level of trust with our community through compassion, generosity, and empathy.
Freedom to Learn – We create opportunities for continued learning in the community for those who feel they have lost everything. We provide opportunities of growth in the community, a stepping stone to success, and empowerment to move forward despite the odds.
Individual Growth and Organizational Development – We commit to expand the professional knowledge in areas including, customer service, life skills, safety, community outreach and engagement, public relations, and more to the benefit of the Library and its members.
Constraints, Limitations, or Dependencies:
Some dependencies on the connection and partnership we can make with disaster relief organizations.
Partner/Supporting Departments:
Outreach
Performance Indicators:
Market Penetration
Member Retention
Environment:
Extra-Library
Relationship:
Spark
Experience:
InterReach
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