It’s time for this year’s ODL Reference Transactions Survey! The survey will run from Tuesday, September 10th through Monday, September 16th. Every year, MLS is required by ODL to conduct a Reference Transactions Survey. For one week, Library Staff are asked to keep track of all Reference Transactions with customers. This year, to make the process simpler, instead of counting both Reference and Non-Reference Transactions, we are only keeping track of Reference Transactions.
What is a Reference Transaction?
