X-Change Meeting Minutes for February 20, 2012

X-Change Meeting Minutes

Date: February 20, 2012

Location: Capitol Hill Library

Those in Attendance:

Lynda Bahr, Julie Ballou, Kay Bauman, Barbara Beasley, Janet Brooks, Rosemary Czarski, Kellie Delaney, LaVetta Dent, Priscilla Doss, Anne Fischer, Jana Hausburg, Lori Hedin, Kelley Hoffman, Heidi Johnson, Melody Kellogg, Chris Kennedy, Lloyd Lovely, Karen Marriott, Karen Marriott, Candace McDaniel, Donna Morris, Todd Olberding, Michael Owens, Katrina Prince, Pauline Rodriguez - Atkins, Debbie Robertus, Anita Roesler, Diane Sarantakos, Stacy Schrank, Kim Terry, Tracey Thompson, Angela Thornton, John Utley, Maria Watkins, Randy
Wayland, Jimmy Welch, Patrick Williams, John Wood

Guests:

Jon Rollman, Library Analyst
Dana Beach, Planning Services Specialist

Welcome

Kay Bauman called the meeting to order at 2:00 pm. Kay welcomed the supervisors to the Capitol Hill Library and X-Change meeting. Lloyd Lovely introduced the new Human Resources Director, Lori Hedin and Kay introduced Jon Rollman the Library Analyst.

Enrolling Staff in Classes

Dana Beach shared a quick training session on how to use new LMS features to enroll staff in a class on the LMS. (Training guide attached to minutes)

Come Read with Me

Lynda Bahr shared information on the Come Read with Me program. The program is even more important now that children who do not read at a 3rd grade level will not be promoted to the 4th grade. She told supervisors they need more volunteers than ever and to make this information available to customers and staff. (Handouts attached to minutes)

Strategic Plan

Kay shared the background on the Strategic Plan and shared that the new strategic plan would last three years instead of five to match up to ODL standards. She split the supervisors into five groups. Four groups were charged with looking at the four different strategic plan responses and the goals associated with the responses. The groups would either retain the goals or update and change them as they see fit. The fifth group would work on the vision statement.

This is the input that came from the meeting:

1. Connect to the Online World
1. Agree to retain goal 3: All ages recognize and use their library’s website and its resources as an extension of the physical library
2. Delete goal 2
3. Goal 1: all ages are aware that the library provides current equipment, tools and training for accessing the digital world.
2. Provide Opportunities for continual learning
1. Library offer topics in a variety of up-to-date formats and technologies that are useful to all ages.
2. The community uses the library as a resource for introductions to an assortment of cultural, civic and/or community interests.
3. Ensure a welcoming experience
1. Atmosphere: All ages know they are welcome in the library because of the great customer service and friendly interaction they receive from our staff.
1. Great customer service
2. Friendly interaction
3. Hospitality
2. Physical and virtual: All ages find ease in navigating physical and virtual spaces.
1. Ease in navigating physical and virtual spaces
2. Clean, fresh, neat and safe
3. Inside and outside
4. Know how to find, evaluate and use information: information fluency
1. All visitors can expect the library staff to bridge the digital divide
1. Customers don’t have needed knowledge base
2. Maintain relevancy through up-to-date knowledge, skills, training, etc
3. Be flexible in adapting to new technologies
2. All ages can expect library staff to see customers as an opportunity for education
1. Libraries can open many doors
2. Partner with community groups to educate them about the library’s resources

The vision statement should remain the same – Your Inviting, Innovative Link to the World.

Kay then shared what to expect from here.

• The current strategic plan will be done in June.
• The goals for the new plan will be written for both qualitative and quantitative measures.
• The new plan must go to the Long Range Planning Committee in May and then the June Commission Meeting.
• We will need to do a telephone survey for the current strategic plan and present the results to the commission in the fall.

Adjournment

After no further business the meeting was adjourned at 4 p.m.