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Customer Interactions

Submitted by rczarski on Tue, 12/11/2012 - 15:17
  • Consider opportunities for “teachable moments” on “How to get the most from your library” to be anytime customer will ask or listen.
  • Look for ways to increase individual staff awareness of the generational gaps in technology interfacing that exists to better serve each individual.
Strategic Plan Reponses/Goals: 
Ensure a Welcoming Experience: Visitors are welcomed into an atmosphere of hospitality, exemplary service, and friendly interaction.
Date: 
Monday, October 1, 2012
Location: 
Choctaw Library
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