FY 07 - 12 Strategic Plan Show & Tell

Strategic Plan Response/Goal (field_sp_goal)

Highlight	Date
Parking for Edmond Library	2012/May
Partnership with SCORE Business Counseling provides individual counseling sessions with a SCORE representative for current or new business owners, continuing until April 2011.	2008/September
Peter Fletcher, a New York-based classical guitarist, gives a concert for customers at Belle Isle.	2009/November
Phyllis Davidson's, "Guard Your Good Name" is published in Christian Woman Magazine.	2010/September
Pinterest	2012/March
Planning & IT add a catalog search feature to www.metrolibrary.org	2009/May
Planning and Marketing include QR codes in INFO magazine to allow customers with smart phones to locate related web content.	2010/April
Planning and Marketing work together to create an interactive version of the annual report for the web.	2010/March
Planning commissions a midpoint telephone survey to monitor the progress on our strategic plan.	2010/July
Planning conducts a repeat of the 2008 online strategic plan customer survey to gauge progress.	2009/February
Planning creates and implements webpages for Summer at the Library teen volunteers.	2010/February
Planning implements a new web-based learning management system that will create new training opportunities for our employees online.	2010/July
Planning launches the Metro Files page on the intranet to enhance staff access to current and archived internal MLS information.	2009/February
Planning makes Rosetta Stone online courses avaialbe to staff that wish to improve their Spanish language skills	2009/February
Planning participates in the Inter-agency Training Council to provide new and innovative training programs for MLS staff	2009/January
Planning partners with a University of Central Oklahoma Statistical Consulting class to asses a new wireless system of door counters	2009/September
Planning Services holds a meeting to discuss the results of the midpoint strategic plan survey and plan for the remainder of the strategic plan.	2011/March
Planning unveils an updated website with a fresh new look and streamlined navigation.	2010/February
Planning visits Edmond to put on customer service workshops for all staff. With the end of Summer Reading, it was a good way to get staff focused on quality customer service - ED is so busy that it is especially important to keep sight of that.	2010/August
Planning works with Marketing and the Business Office to make supplies and promotional materials more accessible to staff via an online catalog	2009/July
Playaway audio format added to all system libraries	2012/November
Playaway devices made available for customers	2012/January
Playaways	2012/January
Playaways added to collection	2012/January
Playaways Added to Library Collection	2012/January

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FY 07 - 12 Strategic Plan Show & Tell

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