Training Times October 2018

We had 357 Staff members attend the Most Excellent Event!

Staff Day 2018 has come and gone, but it's not over. We would like your feedback and/or suggestions on an evaluation! The evaluation closes on 10/19/18! Please take a few minutes to complete.  https://www.surveymonkey.com/r/HLS3YW8.

Miss a Staff Day Presentation ~ no worries. The presentations that were shared with us by our speakers are located on the Staff Day page ~ https://my.metrolibrary.info/drupal/staff-day/presentations

 ~ Thank you Victoria Stephens for your help on all the Staff Day webpages!


With Staff Day now over, EduMinute will be returning.  These short customized playlists are geared towards MLS Core Competencies. Not only will you develop knowledge and insight on each core competency covered, you will also receive credit in EduBrite from completing the short vignettes and can put under the Core Competency of "Professional Development" in your Performance Review.


Collection Management Module 1: Collection Philosophy and Inviting Customer Comments is a required (REQ) Workshop for:

    Library Managers

    Access Manager

    Engagement Managers

All staff are encouraged to seek permission to enroll and attend. Collection Management Module 2: Weeding and Promoting Your Collection is coming next which will benefit ALL Public Services.  You WILL not be able to attend Module 2, if you do not attend Module 1. Module 1 is a pre-requisite!

Enrollment is through EduBrite to reserve our classroom seat!


The online course  ~ Discrimination and Harassment in the Workplace is due by October 31, 2018, through EduBrite.  There are two different course sections ~ one for Non-Supervisor and then Supervisor. The appropriate course has been assigned to you and will appear in "My Items" in your EduBrite Account.


On October 25, at 1:00 pm the Edmond Library will host a workshop presented by Reference USA for staff and customers.

  1. Seek Supervisor Approval to attend
  2. Enroll to reserve your seat in EduBrite "Reference USA Small Business Training (OPT)
  3. Sign in at the event to receive professional development credit in EduBrite

September's Lynda.com PowerUser - Aileen Barton (BI)

 Aileen's favorite course "Customer Service: Serving Internal Customers" 43(m) 4(s).

I really enjoyed "Customer Service: Serving Internal Customers." It was a good reminder that it's important we not just give high-quality service to our external customers, but our internal customers as well. The training gave practical ideas for how to build positive workplace relationships, how to communicate effectively to your team and how to serve your co-workers to build a positive work environment.

Great job, Aileen!!!!

*Please be sure to "enroll" first AND "subscribe" to an event. For directions/how-to, please view the following video:

 http://my.metrolibrary.info/drupal/organizational-learning/how-tos#subscribe

Training

Date

Time

Location

EduBrite Enroll & Subscribe

Collection Management Training - Module 1

Wednesday, October 17

9:30AM - 11:30AM SO-Room A Enroll & Subscribe
Collection Management Training - Module 1 Thursday, October 18 2:00PM - 
4:00PM
ED - Meeting Room B Enroll & Subscribe
Collection Management Training - Module 1 Saturday, October 20 10:00AM - 
12:00PM
RE - Meeting Room B  Enroll & Subscribe
Paycom Supervisor Training - ILT Tuesday, October 23 10:00AM - 
12:00PM
DN - Route 66 Computer Lab Enroll & Subscribe
Collection Management Training - Module 1 Wednesday, October 24 9:30AM - 
11:30AM
DN - Route 66 Computer Lab Enroll & Subscribe
Access Workshop 3 Wednesday, October 24 1:00PM - 
3:30PM
MC - Meeting Room AB Enroll & Subscribe
Collection Management Training - Module 1 Sunday, October 28  3:30PM - 
5:30PM
AL - Program Room  Enroll & Subscribe
Collection Management Training - Module 1 Wednesday, October 31 5:00PM -
7:00PM
NW - Meeting Room A Enroll & Subscribe
Collection Management Training - Module 1 Thursday, November 1 2:00PM - 
4:00PM
CT - Meeting Room A Enroll & Subscribe
Access Workshop 1 Tuesday, November 6 5:00PM -
8:00PM
NW - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 1 Wednesday, November 7 2:00PM - 
4:00PM
ED - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 1 Thursday, November 8  9:30AM - 
11:30AM
CH - Meeting Room 2 Enroll & Subscribe
Access Workshop 2 Tuesday, November 13 5:00PM -
8:00PM
NW - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 1 Wednesday, November 14 5:00PM -
7:00PM
NW - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 1 Thursday, November 15 2:00PM - 
4:00PM
RE - Meeting Room B  Enroll & Subscribe
Paycom Supervisor Training - ILT Tuesday, November 19 10:00AM - 
12:00PM
DN - Route 66 Computer Lab Enroll & Subscribe
Access Workshop 3 Tuesday, November 27 5:00PM -
7:30PM
NW - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 1 Wednesday, November 28 2:00PM - 
4:00PM
VI - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 1 Thursday, November 29  9:30AM - 
11:30AM
SO - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 1 Saturday, December 1  10:00AM - 
12:00PM
MC - Meeting Room AB  Enroll & Subscribe
Collection Management Training - Module 1 Wednesday, December 5 9:30AM - 
11:30AM
BI - Meeting Room B  Enroll & Subscribe
Access Workshop 1 Wednesday, December 5 1:00PM - 
4:00PM
BI - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 1 Thursday, December 6 2:00PM - 
4:00PM
ED - Meeting Room A  Enroll & Subscribe
Access Workshop 2 Wednesday, December 12 1:00PM - 
4:00PM
BI - Meeting Room B Enroll & Subscribe
Collection Management Training 2 - Train the Trainer Thursday, December 13 2:00PM - 
4:00PM
DN - Route 66 Computer Lab Trainers Only
Paycom Supervisor Training - ILT Tuesday, December 18 10:00AM - 
12:00PM
DN - Route 66 Computer Lab Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, December 19 9:30AM - 
11:30AM
SO - Meeting Room A  Enroll & Subscribe
Access Workshop 3 Wednesday, December 19  1:00PM - 
3:30PM
BI - Meeting Room B Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, January 9 5:00PM -
7:00PM
NW - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, January 10 2:00PM - 
4:00PM
CH - Meeting Room 2 Enroll & Subscribe
Collection Management Training - Module 2 Saturday, January 12 10:00AM - 
12:00PM
ED - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, January 16 9:30AM - 
11:30AM
VI - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, January 17 2:00PM - 
4:00PM
AL - Program Room  Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, January 23 2:00PM - 
4:00PM
MC - Meeting Room AB  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, January 24 9:30AM - 
11:30AM
ED - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 2 Sunday, January 27 3:30PM - 
5:30PM
NW - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, January 30 9:30AM - 
11:30AM
RE - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, January 31 5:00PM -
7:00PM
SO - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, February 6 2:00PM - 
4:00PM
CH - Meeting Room 2 Enroll & Subscribe
Collection Management Training - Module 2 Thursday, February 7  5:00PM -
7:00PM
ED - Meeting Room A Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, February 13 9:30AM - 
11:30AM
VI - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, February 14 2:00PM - 
4:00PM
MC - Meeting Room AB  Enroll & Subscribe
Collection Management Training - Module 2 Saturday, February 16 10:00AM - 
12:00PM
NW - Meeting Room A Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, February 20 2:00PM - 
4:00PM
SO - Meeting Room A  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, February 21 9:30AM - 
11:30AM
CT - Meeting Room A Enroll & Subscribe
Collection Management Training - Module 2 Wednesday, February 27 9:30AM - 
11:30AM
RE - Meeting Room B  Enroll & Subscribe
Collection Management Training - Module 2 Thursday, February 28 5:00PM -
7:00PM
ED - Meeting Room A Enroll & Subscribe

 

XChange Performance Development Training Program - Supervisors Only

Training

Date

Time

Location

EduBrite Enroll & Subscribe

XChange PD 5: Feedback and Competency Ratings Tuesday, November 13 9:30AM - 
11:30AM
CH - Meeting Room 1 & 2 Enroll & Subscribe
XChange PD 5: Feedback and Competency Ratings Tuesday, November 13 1:30PM - 
3:30PM
CH - Meeting Room 1 & 2 Enroll & Subscribe
XChange PD 6: Rating Competencies and Training Reflections Tuesday, December 11 9:30AM - 
11:30AM
CH - Meeting Room 1 & 2 Enroll & Subscribe
XChange PD 6: Rating Competencies and Training Reflections Tuesday, December 11 1:30PM - 
3:30PM
CH - Meeting Room 1 & 2 Enroll & Subscribe

Code Adam

The Code Adam program is a powerful search tool for lost and potentially abducted children. It is designed to help businesses, parks, government buildings, and other establishments ensure that they have safety protocols in place to respond quickly and effectively to situations involving a missing child.

 

Access Workshops
Workshop 1

In Workshop 1, you will be introduced to the CARL.X and CARL.Connect software. You will learn tips and tricks for navigating around these programs and what to do when error messages appear. Attendees will also learn all about library accounts, including issuing new accounts, updating accounts, and handling blocks on accounts. Attendees will discuss common scenarios that frontline staff face regarding customer accounts and apply their knowledge by issuing practice accounts in both systems.

 

Workshop 2

Workshop 2 covers the most common circulation actions in CARL.X and CARL.Connect, including checkouts, returns, renewals, holds, and item maintenance. Attendees will discuss common scenarios that frontline staff face regarding circulation and handling problem materials. They will also apply their knowledge by practicing circulation procedures and item maintenance in both programs.

 

Workshop 3

Library Management teams will discover how to use reports and statistics that can help them make good decisions when managing their collections.  This session will go into detail about Carl-X reports and collectionHQ evaluation tools.  It will also offer an opportunity for the management teams to share ideas and tips for using Carl-X and collectionHQ.  

 

Collection Management Modules
Module 1: Collection Philosophy and Inviting and Appreciating Library Customer Comments (for all staff) (2 hours) 

Dealing with comments from our customers is an inevitable part of all of our jobs and how you respond to those comments will have a long-lasting influence on how those customers feel about our library. This session will provide you with an overview of the library’s collection philosophy and how you fit in with the overall management of the collection. And you will go away with positive steps for responding to customer comments.  

 

Module 2: Weeding and Promoting Your Collection (for all staff) (2 hours) 

Want to know about the tools that will assist you with managing your collection?  This session will provide you with an introduction for weeding by condition and utilizing basic reports from Carl-X and collectionHQ that will help you weed your collection.  You’ll also discover how to utilize tools to help you promote your collection. 

The next optional EduMinutes - Communication

Not only do we communicate on a daily bases at work and at home, but this is one our core competencies on our Performance Development Plan.

You won't want to miss this series!

The Core Competency reads as follows: Expresses and receives information and ideas successfully; demonstrates emotional intelligence to communicate effectively with individuals of varied backgrounds and interests; keeps current with Library activity and appropriately asks questions/shares input; keeps others informed about issues that affect them.

There will be several in this series that will be assigned to you in EduBrite under your "My Items". But just remember these are optional (OPT) and you can unenroll in them if you choose to.

Be on the lookout...


Two new Human Resources Compliance Courses will be rolled out to all staff:

  • Ethical Issues In Employment (REQ)
  • Diversity and Inclusion (REQ)

....more to come


XChange 5~ Feedback for Supervisors Only will be coming on November 13th @ CH


ALA Webinar - "Offering Service and Support to the LGBTQIA Community and Allies Workshop"

  • November 28, 2018
  • 1:30pm to 3:00pm
  • Northwest Library
  • EduBrite - Enroll through EduBrite to save your seat
  • **Supervisor Approval Required
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